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  <channel>
    <title>User Accounts and Family Safety</title>
    <description>User account and parental setting help and support.</description>
    <pubDate>Mon, 16 Mar 2026 20:28:28 +0000</pubDate>
    <lastBuildDate>Mon, 16 Mar 2026 20:28:28 +0000</lastBuildDate>
    <generator>Windows 10 Forums</generator>
    <link>https://www.windowsphoneinfo.com/forums/user-accounts-and-family-safety.15/</link>
    <atom:link rel="self" type="application/rss+xml" href="https://www.windowsphoneinfo.com/forums/user-accounts-and-family-safety.15/index.rss"/>
    <item>
      <title>Problemas com o Safety em questão de remoção de consentimentos</title>
      <pubDate>Wed, 02 Jul 2025 00:59:02 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/problemas-com-o-safety-em-questao-de-remocao-de-consentimentos.1510919/</link>
      <guid>https://www.windowsphoneinfo.com/threads/problemas-com-o-safety-em-questao-de-remocao-de-consentimentos.1510919/</guid>
      <author>invalid@example.com (Gabriela Gil)</author>
      <dc:creator>Gabriela Gil</dc:creator>
      <content:encoded><![CDATA[Boa noite, tudo bem? Estou com o seguinte problema: Não consigo solicitar aremoção do consentimento dos pais na conta de um membro da minha família. Quero colocar esse membro em outro grupo, mas pra isso a remoção é necessária primeiro e não consigo fazer esse processo. Entrei em contato com o chat ao vivo, mas as opções que foram me dadas não estão disponíveis na minha conta. Obrigada!...<br />
<br />
<a href="https://www.windowsphoneinfo.com/threads/problemas-com-o-safety-em-questao-de-remocao-de-consentimentos.1510919/" class="internalLink">Problemas com o Safety em questão de remoção de consentimentos</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>i cant find how to turn off permisson time limits off</title>
      <pubDate>Tue, 01 Jul 2025 19:18:02 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/i-cant-find-how-to-turn-off-permisson-time-limits-off.1510783/</link>
      <guid>https://www.windowsphoneinfo.com/threads/i-cant-find-how-to-turn-off-permisson-time-limits-off.1510783/</guid>
      <author>invalid@example.com (Keira Pearce)</author>
      <dc:creator>Keira Pearce</dc:creator>
      <content:encoded><![CDATA[i need it step by step or video<br />
<br />
<span>:)</span>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>My family settings changed automaticaly</title>
      <pubDate>Sun, 29 Jun 2025 15:38:02 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/my-family-settings-changed-automaticaly.1509714/</link>
      <guid>https://www.windowsphoneinfo.com/threads/my-family-settings-changed-automaticaly.1509714/</guid>
      <author>invalid@example.com (Skylar Westwood)</author>
      <dc:creator>Skylar Westwood</dc:creator>
      <content:encoded><![CDATA[Hi Microsoft,Sorry for the bother and I&#039;ve seen other people asking this but I have an issue with the parental controls.I use Opera GX as my main browser and I stopped using my pc for about 2 weeks due to an argument with my mother I&#039;m underage by the way and when I used it again this friday and tried to open Opera GX it told me that the browser was locked and that I needed &quot;to ask the parent for more time&quot;.I&#039;m using my dad&#039;s old pc and after something went wrong and I had to delete all the...<br />
<br />
<a href="https://www.windowsphoneinfo.com/threads/my-family-settings-changed-automaticaly.1509714/" class="internalLink">My family settings changed automaticaly</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>I cannot change the date of birth on the account and the region is the same on both parent...</title>
      <pubDate>Sun, 29 Jun 2025 12:09:01 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/i-cannot-change-the-date-of-birth-on-the-account-and-the-region-is-the-same-on-both-parent.1509649/</link>
      <guid>https://www.windowsphoneinfo.com/threads/i-cannot-change-the-date-of-birth-on-the-account-and-the-region-is-the-same-on-both-parent.1509649/</guid>
      <author>invalid@example.com (farzaneh mohammadi1)</author>
      <dc:creator>farzaneh mohammadi1</dc:creator>
      <content:encoded><![CDATA[I cannot change the date of birth on the account and the region is the same on both parent and child account.I also you want to remove the child account.<br />
<br />
<span>:)</span>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>I cannot change the date of birth on the account and the region is the same on both parent...</title>
      <pubDate>Sun, 29 Jun 2025 11:34:01 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/i-cannot-change-the-date-of-birth-on-the-account-and-the-region-is-the-same-on-both-parent.1509642/</link>
      <guid>https://www.windowsphoneinfo.com/threads/i-cannot-change-the-date-of-birth-on-the-account-and-the-region-is-the-same-on-both-parent.1509642/</guid>
      <author>invalid@example.com (Farzaneh MOHAMMADI)</author>
      <dc:creator>Farzaneh MOHAMMADI</dc:creator>
      <content:encoded><![CDATA[I have family account by mistake, and the date of birth is wrong, so now I cant access non of my browsers<br />
<br />
<span>:)</span>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>I cannot change the date of birth on the account and the region is the same on both parent...</title>
      <pubDate>Sun, 29 Jun 2025 11:03:01 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/i-cannot-change-the-date-of-birth-on-the-account-and-the-region-is-the-same-on-both-parent.1509625/</link>
      <guid>https://www.windowsphoneinfo.com/threads/i-cannot-change-the-date-of-birth-on-the-account-and-the-region-is-the-same-on-both-parent.1509625/</guid>
      <author>invalid@example.com (Farzaneh MOHAMMADI)</author>
      <dc:creator>Farzaneh MOHAMMADI</dc:creator>
      <content:encoded><![CDATA[I made this family account by mistake, and I tried to remove it or asked help from microsoft, and they couldnt fix the issues, and the advised to contact family safty specilist. Both child account and parent is mine, and there is no child, I am not using xbox or any games.A . Now all of my browsers, firefox, chrome and everything is locked, and the error that ask parent permission comes up....<br />
<br />
<a href="https://www.windowsphoneinfo.com/threads/i-cannot-change-the-date-of-birth-on-the-account-and-the-region-is-the-same-on-both-parent.1509625/" class="internalLink">I cannot change the date of birth on the account and the region is the same on both parent...</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>how to delete a micsoft account that has a deleted email attached to it?</title>
      <pubDate>Sun, 29 Jun 2025 03:34:02 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/how-to-delete-a-micsoft-account-that-has-a-deleted-email-attached-to-it.1509506/</link>
      <guid>https://www.windowsphoneinfo.com/threads/how-to-delete-a-micsoft-account-that-has-a-deleted-email-attached-to-it.1509506/</guid>
      <author>invalid@example.com (Roland Callen B. De Matta)</author>
      <dc:creator>Roland Callen B. De Matta</dc:creator>
      <content:encoded><![CDATA[my adult account aka the one controlling my family account, has a deleted email on it, i forgot about microsoft family, so i deleted it without worry, but when i logged into my laptop, and tried to open my browser, microsoft family features popped up saying &quot;You&#039;ll need to ask to use this app, You can&#039;t use Google Chrome because of your family safety settings, but it doesn&#039;t hurt to ask.&quot; but i then remembered my family account is on my deleted email, how do i remove it without logging into...<br />
<br />
<a href="https://www.windowsphoneinfo.com/threads/how-to-delete-a-micsoft-account-that-has-a-deleted-email-attached-to-it.1509506/" class="internalLink">how to delete a micsoft account that has a deleted email attached to it?</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>problems with leaving family group</title>
      <pubDate>Sat, 28 Jun 2025 23:49:02 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/problems-with-leaving-family-group.1509446/</link>
      <guid>https://www.windowsphoneinfo.com/threads/problems-with-leaving-family-group.1509446/</guid>
      <author>invalid@example.com (logan mendes)</author>
      <dc:creator>logan mendes</dc:creator>
      <content:encoded><![CDATA[hello,i am over 13 years old, and i should be able to remove myself from my family group as i am over the required age in my country to do so. whenever i try leaving it, it says i am under statutory age.id like to receive an answer on why i can&#039;t leave it<br />
<br />
<span>:)</span>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>Family member name missing from Family account</title>
      <pubDate>Sat, 28 Jun 2025 14:09:01 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/family-member-name-missing-from-family-account.1509232/</link>
      <guid>https://www.windowsphoneinfo.com/threads/family-member-name-missing-from-family-account.1509232/</guid>
      <author>invalid@example.com (Tejas Mehta2)</author>
      <dc:creator>Tejas Mehta2</dc:creator>
      <content:encoded><![CDATA[All of a sudden I am not able to see one of the family member name under family account. When I try adding again, it says &quot;You&#039;re already in a family group You&#039;ll need to leave your current family group to join a new one. To leave a group, select Go to family group, find your name, and then select and Leave family group. If you need help, please share the error details and this Trace id: SXMxH0ravkisXdEh.40.66 with support.&quot; Pls urgent help required....<br />
<br />
<a href="https://www.windowsphoneinfo.com/threads/family-member-name-missing-from-family-account.1509232/" class="internalLink">Family member name missing from Family account</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>who the heck created microsoft features. i hate you so much if you were the one who did....</title>
      <pubDate>Thu, 26 Jun 2025 15:45:01 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/who-the-heck-created-microsoft-features-i-hate-you-so-much-if-you-were-the-one-who-did.1508304/</link>
      <guid>https://www.windowsphoneinfo.com/threads/who-the-heck-created-microsoft-features-i-hate-you-so-much-if-you-were-the-one-who-did.1508304/</guid>
      <author>invalid@example.com (Matthew Iligan)</author>
      <dc:creator>Matthew Iligan</dc:creator>
      <content:encoded><![CDATA[i hate this freaking feature so freaking much<br />
<br />
<span>:)</span>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>How to change a birth date on a Microsoft account</title>
      <pubDate>Thu, 26 Jun 2025 08:38:02 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/how-to-change-a-birth-date-on-a-microsoft-account.1508154/</link>
      <guid>https://www.windowsphoneinfo.com/threads/how-to-change-a-birth-date-on-a-microsoft-account.1508154/</guid>
      <author>invalid@example.com (Jerico Lakandili)</author>
      <dc:creator>Jerico Lakandili</dc:creator>
      <content:encoded><![CDATA[I want to correct my date of birth of my account.<br />
<br />
<span>:)</span>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>Family Saftey</title>
      <pubDate>Thu, 26 Jun 2025 04:23:02 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/family-saftey.1508090/</link>
      <guid>https://www.windowsphoneinfo.com/threads/family-saftey.1508090/</guid>
      <author>invalid@example.com (Nicole Tang1)</author>
      <dc:creator>Nicole Tang1</dc:creator>
      <content:encoded><![CDATA[Hi! I&#039;m currently trying to remove myself from my family, but my father cannot remember which email he has used. Also, when I go into the family safety website, I am able to see myself and my father, but when I go into the family tab in settings, I can only see myself, and I am an administrator who cannot add a member to the family. Is this a problem that could be fixed?I just need to know if it is possible for my father to find the email account he put my account in a family under so that...<br />
<br />
<a href="https://www.windowsphoneinfo.com/threads/family-saftey.1508090/" class="internalLink">Family Saftey</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>How do I get rid of screen time limit I'm a grown adult</title>
      <pubDate>Thu, 26 Jun 2025 02:59:02 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/how-do-i-get-rid-of-screen-time-limit-im-a-grown-adult.1508041/</link>
      <guid>https://www.windowsphoneinfo.com/threads/how-do-i-get-rid-of-screen-time-limit-im-a-grown-adult.1508041/</guid>
      <author>invalid@example.com (Mack Sims)</author>
      <dc:creator>Mack Sims</dc:creator>
      <content:encoded><![CDATA[I need to do something on my usual browser and when I try to open it it keeps closing and saying I need to ask permission for more screen time, so I leave the Microsoft family but low and behold that didn&#039;t solve my problem, I&#039;ve restarted my pc already and I can and will not talk to my family we are estranged so I don&#039;t know what to do everything I&#039;ve found tells me to go to &quot;settings&quot; but that&#039;s vague and I have no clue what I&#039;m doing because I didn&#039;t even realize the setting was there...<br />
<br />
<a href="https://www.windowsphoneinfo.com/threads/how-do-i-get-rid-of-screen-time-limit-im-a-grown-adult.1508041/" class="internalLink">How do I get rid of screen time limit I&#039;m a grown adult</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>i got my windows 10 education laptop from my social worker to be mine forever as a gift but...</title>
      <pubDate>Sun, 22 Jun 2025 22:03:02 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/i-got-my-windows-10-education-laptop-from-my-social-worker-to-be-mine-forever-as-a-gift-but.1506368/</link>
      <guid>https://www.windowsphoneinfo.com/threads/i-got-my-windows-10-education-laptop-from-my-social-worker-to-be-mine-forever-as-a-gift-but.1506368/</guid>
      <author>invalid@example.com (zara0284)</author>
      <dc:creator>zara0284</dc:creator>
      <content:encoded><![CDATA[i wanna be able to play games and do whatever i want on my laptop, ive had it for about 5 years now<br />
<br />
<span>:)</span>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>cannot sign into my microsoft account</title>
      <pubDate>Sat, 21 Jun 2025 19:09:04 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/cannot-sign-into-my-microsoft-account.1505908/</link>
      <guid>https://www.windowsphoneinfo.com/threads/cannot-sign-into-my-microsoft-account.1505908/</guid>
      <author>invalid@example.com (Cat1967)</author>
      <dc:creator>Cat1967</dc:creator>
      <content:encoded><![CDATA[help help I cannot sign into my microsoft account error TraceId: nz7F2Ay320u51/iV.45.56<br />
<br />
<span>:)</span>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>Child account stuck in Microsoft Family group with unknown organizer</title>
      <pubDate>Sat, 21 Jun 2025 06:59:21 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/child-account-stuck-in-microsoft-family-group-with-unknown-organizer.1505658/</link>
      <guid>https://www.windowsphoneinfo.com/threads/child-account-stuck-in-microsoft-family-group-with-unknown-organizer.1505658/</guid>
      <author>invalid@example.com (Neyako .)</author>
      <dc:creator>Neyako .</dc:creator>
      <content:encoded><![CDATA[Hello, I have a Microsoft account that’s under 13 and it was automatically placed into a family group with a person named “Q.” I do not recognize this organizer and I never joined their family. I am unable to leave the family group myself due to age restrictions, and I can’t accept a new family invitation either.I have already tried contacting Microsoft Support, but they told me to post here for the Family Safety team to help. Please help me get removed from this family group so I can join a...<br />
<br />
<a href="https://www.windowsphoneinfo.com/threads/child-account-stuck-in-microsoft-family-group-with-unknown-organizer.1505658/" class="internalLink">Child account stuck in Microsoft Family group with unknown organizer</a>]]></content:encoded>
      <slash:comments>2</slash:comments>
    </item>
    <item>
      <title>the account was created as a standard one, but the system incorrectly sees it as a child...</title>
      <pubDate>Tue, 17 Jun 2025 01:23:01 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/the-account-was-created-as-a-standard-one-but-the-system-incorrectly-sees-it-as-a-child.1503548/</link>
      <guid>https://www.windowsphoneinfo.com/threads/the-account-was-created-as-a-standard-one-but-the-system-incorrectly-sees-it-as-a-child.1503548/</guid>
      <author>invalid@example.com (Ekaterina Bacherikova)</author>
      <dc:creator>Ekaterina Bacherikova</dc:creator>
      <content:encoded><![CDATA[created a standard Microsoft account and received email confirmation for login. However, the system then requests parental approval, even though I entered my age which clearly does not qualify for a child account according to your criteria. Please help me resolve this issue. I have already registered two different email addresses and encountered the same problem with both - the system keeps requesting parental permission during login. This is extremely frustrating....<br />
<br />
<a href="https://www.windowsphoneinfo.com/threads/the-account-was-created-as-a-standard-one-but-the-system-incorrectly-sees-it-as-a-child.1503548/" class="internalLink">the account was created as a standard one, but the system incorrectly sees it as a child...</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>немогу выйти из семьи в microsoft family</title>
      <pubDate>Mon, 16 Jun 2025 07:10:02 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/nemogu-vyjti-iz-semi-v-microsoft-family.1503128/</link>
      <guid>https://www.windowsphoneinfo.com/threads/nemogu-vyjti-iz-semi-v-microsoft-family.1503128/</guid>
      <author>invalid@example.com (dddsRA)</author>
      <dc:creator>dddsRA</dc:creator>
      <content:encoded><![CDATA[Здравствуйте. У меня детский аккаунт , который ранее был в семейной группе. Единственный взрослый аккаунт был удалён, но ребёнок до сих пор числится в семье. Сейчас невозможно:ни выйти из семьи,ни принять приглашение в новую,ни управлять настройками.Просьба полностью удалить остатки старой семьи и «освободить» аккаунт для повторного добавления. Скриншоты прилагаю....<br />
<br />
<a href="https://www.windowsphoneinfo.com/threads/nemogu-vyjti-iz-semi-v-microsoft-family.1503128/" class="internalLink">немогу выйти из семьи в microsoft family</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>немогу выйти из семьи microsoft family</title>
      <pubDate>Mon, 16 Jun 2025 07:09:01 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/nemogu-vyjti-iz-semi-microsoft-family.1503129/</link>
      <guid>https://www.windowsphoneinfo.com/threads/nemogu-vyjti-iz-semi-microsoft-family.1503129/</guid>
      <author>invalid@example.com (dddsRA)</author>
      <dc:creator>dddsRA</dc:creator>
      <content:encoded><![CDATA[Здравствуйте. У меня детский аккаунт , который ранее был в семейной группе. Единственный взрослый аккаунт был удалён, но ребёнок до сих пор числится в семье. Сейчас невозможно:ни выйти из семьи,ни принять приглашение в новую,ни управлять настройками.Просьба полностью удалить остатки старой семьи и «освободить» аккаунт для повторного добавления.<br />
<br />
<span>:)</span>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
    <item>
      <title>Remove Child Account Restrictions — I’m 19 and No Longer in a Family Group</title>
      <pubDate>Mon, 16 Jun 2025 06:09:01 +0000</pubDate>
      <link>https://www.windowsphoneinfo.com/threads/remove-child-account-restrictions-im-19-and-no-longer-in-a-family-group.1503103/</link>
      <guid>https://www.windowsphoneinfo.com/threads/remove-child-account-restrictions-im-19-and-no-longer-in-a-family-group.1503103/</guid>
      <author>invalid@example.com (Tony261271)</author>
      <dc:creator>Tony261271</dc:creator>
      <content:encoded><![CDATA[Hello,I’m 19 years old, and my Microsoft account’s date of birth is correct in my profile. I was previously part of a Microsoft Family group as a child, but I have since left the family group.Despite this, my account still has child account restrictions that prevent me from changing privacy and Xbox settings. I keep getting messages saying that only a parent or organizer can modify these settings, or that I need to be in a family group to make changes.Please remove all child or minor...<br />
<br />
<a href="https://www.windowsphoneinfo.com/threads/remove-child-account-restrictions-im-19-and-no-longer-in-a-family-group.1503103/" class="internalLink">Remove Child Account Restrictions — I’m 19 and No Longer in a Family Group</a>]]></content:encoded>
      <slash:comments>3</slash:comments>
    </item>
  </channel>
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