Windows 10: Hacker keeps getting into my outlook even with 2 step verification

I changed my passwords dozens of times even formatted my computer and changed my PIN and recovery code but they keep getting in and when I check my Login activity it says they get in through MY IP and with internet explorer, which I don't even have enabled on my pc (explorer I mean).

Last time this showed up on my login activity half a month ago I didn't think much of it at the time but after there was purchases on my paypal AND amazon I figured it clearly was someone getting in my stuff. They were definitely in my Outlook too cause when I received the email notifying me of the paypal purchase it got deleted by itself! luckily I spotted the email notification in time and could react by contacting paypal (similar situation with Amazon) I changed all my passwords AGAIN but once again TODAY they manage to get past my 2 step verification somehow??? and get in my account even with a new password... there's no failed attempts, nothing. Just one successful login when I was nowhere near my computer THROUGH internet explorer which is once again disabled...

If you need any information I can send you screenshots of the activity log and other stuff, just please someone help... no matter what I do I don't feel safe and rightfully so, I'm not usually a paranoid person.

:)

 

Turning off 2 step verification

i have the 2 step verification DISABLED under my settings yet when i try to retrieve mail it keeps asking me to logg into google and it takes me thru process and gives me an authentication code. What must i do with this code? I dont want the 2 step verification!!!

 

Turning off 2 step verification

Having recently upgraded my PC to windows 10 I was prompted to 2 step verification. the logic and reason is sound. However since doing this I cannot get into my hotmail.co.uk using my iPhone. I found a link to the
solution when I removed the authenticator app on my phone. Only to find a similar issue dated 2013. I have logged in via my PC running Windows 10, my laptop running windows 7 Professional and an ipad going in via safari. NO WHERE is this option visible.

Turning off 2-Step Verification

• In “Signing in & security” section of My Account, select 2-Step Verification. Sign in with your username, password, and verification
  code if asked.
• Select Turn off 2-Step Verification.
• A pop-up window will appear to confirm that you want to turn off 2-Step Verification. Select OK

How can this be achieved. I use emails on my phone for work being self employed and it is causing me issues.


As this problem seems to have been around for a few years surely there must be a resolution now. I really do not want to have to drop my Hotmail account as it is widely known, but if no solution is available I will have no option.

 

Remove 2-step verification on Skype

Hi,

Thank you for posting in Microsoft community. I will certainly assist you with the issue.

I suggest you to turn off the two-step verification in the Microsoft account and check if it helps.

Refer to the steps given in the link below:
http://windows.microsoft.com/en-us/windows/two-step-verification-faq

Note: If two step verification is turned off, you will have to verify your identity with security codes periodically, when there might be a risk to your account security.

Hope this helps. Get back to us for further assistance.