Windows 10: unable to open chrome

so I have an adult account but for whatever reason chrome is unable to open at all, also I am not in any other family, trying to open chrome causes this

also clicking ask by email does this

:)

 

chrome will not open

IK reinstalled the KB and a Silverlight update, no luck. I tried to remove chrome , again, using the suggested tool. Chrome was not on the list, I selected not listed. It wanted the product code. A quick internet search did not find it. I removed chrome
using the add and remove programs.,reinstalled chrome and ran the clean up tool, no malware. chrome now opens.. I have signed in and it is working. The second removal worked. thx

 

Chrome glitch

Hello Ralph,

Thank you for posting your query on Microsoft Community.

As per the issue description on one of the three users Chrome is not working.
I would appreciate if you can provide us the following information to help us understand the issue better.

• The account on which you are facing issue with Chrome, does it have the administrator permission?
• Have you check with other browser? Was the result same?
• Is the issue specific to only one application or facing issue with other application too?

First, I would suggest you to use Internet Explorer and see if it brings any difference.
Here are the steps through which you can use Internet Explorer.

• 
  Press the Windows key.
  
• 
  Type Internet Explorer in the search box.
  
• 
  Right click on Internet Explorer
  (Desktop app).
  
• 
  Select Pint to task bar.
  
• 
  Try to use Internet Explorer from there and see if it brings any difference.
  

If you still want to use Chrome then I would suggest you to open the application Chrome in administrator mode and see if it brings any difference. Here are the steps through which you can open Chrome in Administrator mode.

• Press the Windows key or click on Start icon.
• Type Google Chrome.
• Right click on Google Chrome and select the option to Run As Administrator.
• If everything works fine by running chrome in administrator mode then you may pin it to the task bar.

Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.

Regards,

 

Chrome not even opening anymore

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Are you able to open other browser like Internet explorer and Edge?

This issue may arise due to some corruption in Chrome installation files. I suggest you to try installing Google Chrome in compatibility mode and check if it works. Compatibility mode runs the program using settings
from a previous version of Windows. Follow these steps to install the program in compatibility mode and check if that helps.

• Download the setup file from the Google Chrome website.

• Right-click on the .exe setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 7/8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Hope this information helps. Post back with updated issue details for further help.

Thank you.