Windows 10: User preferences lost after Windows update (still able to login)

I updated Windows 10 last Friday. I haven't touched my computer since, and now when I start it, all my user preferences are gone.


1. I am able to login in to my usual account (which is a local account (not synced online), with administrator privileges). The PIN I use to log in still works; the name of the account is the same I always use; the picture (avatar) is mine.


2. But then when the Windows Desktop appears, it's as if a clean install had just been performed. Every preference I had is gone: desktop wallpaper, pinned apps, taskbar configuration, keyboard layout, mouse speed, and so on. The Desktop is empty (no files), save for a shortcut to Microsoft Edge and Google Chrome (and the Recycle Bin).


3. My installed apps are still there in the Start Menu (e.g. Firefox), but when I launch them, all preferences are gone too (user settings and so on).


4. If I use the File Explorer and right click on the Desktop folder and choose "Properties", it says that its path is "C:\Users\TEMP". This is clearly not normal. Let me repeat that this is still the account I've been using for years (same account name, picture and PIN). Not a temporary account.


5. If I visit C:\Users using the File Explorer, I can see that my real user account folder (C:\Users\myname) is present. In it, I can find the Desktop folder which contains all my files. As far as I can tell, all my preferences are in this folder too.


So the problem is that (apparently) my user account is somehow disconnected from the C:\Users folder it should be connected to.


How can I correct that?


Thanks in advance for your help.

:)

 

Not Able to login

Hi,

Thank you for posting to Microsoft Community.

Please confirm the following things for me.

1. Is your system connected to the internet? You can check this through the network icon at the bottom left corner of your login screen.
   
2. What error message are you receiving when you login with your Microsoft account?
   

I would suggest you to login to
http://login.live.com/ with your Microsoft account and check if you are able to sign-in with your credentials.

If you are able to sign-in with your Microsoft account on the live website, you can follow the steps in this article to ‘Start
your PC in safe mode in Windows 10’, kindly follow the steps in the section ‘From the sign-in screen’ and check if you are able to login to your system.

We await your response.

Aaron Summith

Microsoft Community – Moderator

 

Comodo Software users Windows 10 *Important*




"Hi All,
We stronly advise Comodo users not to update to latest MS update KB4022716, which is available for Windows 10 users till they have new fixed version of Comodo internet security products installed.

Affected Products:
- Comodo Internet Security / Comodo Antivirus / Comodo Firewall (Affected versions: v6246 and below)
- Comodo Cloud Antivirus (Affected versions: v533 and below)
- Internet Security Essentials (Affected versions: v81 and below)
- Comodo Secure Shopping (Affected versions: v97 and below)

Possible Problems:
In case you have updated to MS update KB4022716 prior to updating to latest fixed version of Comodo products, following issues may appear:

- Crashing browsers
- May not be able to login to Windows

Resolution:
If you are able to login, you can uninstall Comodo and re-install latest fixed Comodo version. Else you need to go to Windows Safe Mode and uninstall Comodo product or re-store system to state before Comodo product was installed.

In case you want to keep Comodo and pause Windows updates for some time, you may use following steps:
Step - 1: Click on Start icon on Windows
Step - 2: Next click on Settings menu item, it will open "Windows Settings" window
Step - 3: Select "Update & Security" section from there and it will show "Windows Update" section
Step - 4: Click on "Advanced Options" next, there is "Pause Updates" section allowing you to pause Windows updates for next several days

You can find same steps with images here .

Reason:
There are unexpected changes in last MS update KB4022716, which are incompatible with Comodo products."

https://forums.comodo.com/news-anno...ate-kb4022716os-build-15063447-t119928.0.html

 

Cannot Login with New User Account in Windows 10

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue

• 
  What exactly happens when you try to login with new user account?
  
• 
  Are you getting any error message?
  
• 
  Since when are you facing this issue?
  

I suggest you to Enable
the built in Administrator account in Windows 10, and then try to create new user account and check if it helps.

I suggest you to refer the steps below and check if it helps

• 
  Press Windows+ X, select
  Command Prompt, and then click Run as Administrator.
  
• 
  When you are prompted by User Account Control, click Continue.
  
• 
  At the command prompt, type net user administrator /active: yes, and then press Enter.
  
• 
  Type net user administrator
  <Password>, and then press Enter.
  
  Note In this command, <Password> represents the actual password that you want to set for the administrator account.
  
• 
  Type exit, and then press Enter.
  
• 
  Log off the current user account. And login and check whether your able to login to windows or not.
  

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.