Windows 10: Office 2016 code won't work

I purchased Office 2016 in October 2017. It worked fine until I had to reset my laptop and most things were removed. Now my activation code isn't valid. Anyone know why?

:)

 

Office 365 or Office 2016


Under info for the new office listing on My Visual Studio it states.

Office Professional Plus 2016 (x86 and x64) - (Multiple Languages)
To obtain the product, follow these steps:

Step 1: Get your product key by clicking the ‘Get key’ button on the right.

Step 2: Go to the Office website by clicking the ‘Get it now’ button.

Step 3: Enter your 25-character product key and continue as directed on the site.

Released: 9/23/2015

And for the discontinued it states.

Office Professional Plus 2016 (Discontinued)
Info
Keys
Office Professional Plus 2016 (x86 and x64) - DVD (English)
No additional details are available for this file.

Released: 9/22/2015
SHA1: 213A8A0F8849516704101CB6C49F6A027B0D6D5F
File name: en_office_professional_plus_2016_x86_x64_dvd_6962141.iso

I'm thinking option one is going to be my only option. I'm fine with that as long as I can get Outlook to work with my ISP's pop3 e-mail. Last time I tried that with the new 2016 install I could not get it to work, no way no how. All the same settings that work with the ISO install?

EDIT: I should mention, for me as far as I know, neither of these options are a subscription. They use two different keys but they are perpetual one time activation licenses. I only ran the new download briefly though, as I could not get outlook to work. I bailed and went back to what works.

 

Skype won´t wok in 17063


Skype Won´t work... games won´t work...

Making backup and re-format...

Maybe I Install a Windows 7 again, At least, all of my games run smoothly ...Sadness!!

*Banghead

 

Office 2016 programs are not grouped under Microsoft Office 2016

Hi,

To address your concern, you can compress the view of your Microsoft Office programs inside a single folder in the Start Menu. To do this, follow the steps below:

• Go to C:\ProgramData\Microsoft\Windows\Start Menu\Programs.
• Right-click on a blank space, click New > Folder.
• Rename the New Folder as Microsoft Office 2016 (or any name that you want).
• Highlight all the Microsoft Office 2016 programs.
• On your keyboard, press Ctrl + X (make sure that all programs are highlighted).
• Double-click Microsoft Office 2016 folder (the folder that you've created).
• On your keyboard, press Ctrl + V.
• Wait until all the programs are moved to the new folder.
• Check the Start Menu if the settings are saved.

Let us know the outcome after you perform steps above for us to assist you further.