Windows 10: Bitdefender Threw Up A Ridiculous Infected File Warning

Discus and support Bitdefender Threw Up A Ridiculous Infected File Warning in AntiVirus, Firewalls and System Security to solve the problem; At least I think it was ridiculous. I was on Windows Central and wanted to create a double click system restore point using a shortcut (scroll down) on... Discussion in 'AntiVirus, Firewalls and System Security' started by phaedruspress, Jan 23, 2019.

  1. PHAEDRUSPRESS
    phaedruspress Win User

    Bitdefender Threw Up A Ridiculous Infected File Warning


    At least I think it was ridiculous. I was on Windows Central and wanted to create a double click system restore point using a shortcut (scroll down) on the page:

    https://www.windowscentral.com/how-c...e-double-click

    and Bitdefender came at me and said:

    The file C:\Users\e480ceo\Desktop\Create Restore Point.lnk is infected with Gen:Heur.BZC.YAX.Cross.6.0AD362E0 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean

    Bitdefender support answered my question with a ready made answer akin to "reinstall windows" though not as drastic.

    I believe the warning was a false positive. What do you all think? TIA.

    :)
     
    phaedruspress, Jan 23, 2019
    #1
  2. VIJAY B
    Vijay B Win User

    BitDefender missing

    Hi,

    Thank you for being a part of Windows 10.

    As an initial troubleshooting step, I would suggest you to search for BitDefender in the search next to start. If you are not able to find and if you have BitDefender CD/DVD, then I would suggest you to re-install BitDefender.

    Hope this helps. Let us know if you have any other issues with Windows in future.
     
    Vijay B, Jan 23, 2019
    #2
  3. BRUINATOR
    bruinator Win User
    steps taken for infected Pc's.


    I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

    thx
     
    bruinator, Jan 23, 2019
    #3
  4. TAFFY087
    Taffy087 Win User

    Bitdefender Threw Up A Ridiculous Infected File Warning

    Error message - BitDefender Threat Scanner

    Hi again. It was WinPatrol Plus that I was suggesting although there is a (limited use) Hidden Files tab in WinPatrol free.

    I suggest that your next step is to contact Bitdefender per my very first post above. Cheers
     
    Taffy087, Jan 23, 2019
    #4
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Bitdefender Threw Up A Ridiculous Infected File Warning

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