Windows 10: Microsoft Mahjong crashes my Monitor...

Discus and support Microsoft Mahjong crashes my Monitor... in Windows 10 Gaming to solve the problem; I've used Microsoft Solitaire for many years with out a problem. But Microsoft Mahjong constantly crashes my 23in. monitor. After playing a game or... Discussion in 'Windows 10 Gaming' started by Dreamspinnergal, Feb 15, 2019.

  1. Microsoft Mahjong crashes my Monitor...


    I've used Microsoft Solitaire for many years with out a problem. But Microsoft Mahjong constantly crashes my 23in. monitor. After playing a game or two my monitor goes black and announces it's going to sleep. I've tried everything to wake it up, but the only thing that works is force closing my PC and restarting it. I have installed all Microsoft & windows updates, Downloaded and installed a new driver for my monitor and the latest driver for my NVIDIA Graphics and 3D graphics card. I've also uninstalled and reinstalled Microsoft Mahjong. And it's still crashing my monitor. Is there something I'm missing???

    :)
     
    Dreamspinnergal, Feb 15, 2019
    #1

  2. Microsoft Mahjong Crash

    Since An Intel Video update, Mahjong crashes after the automatic Xbox sign in. The following steps have been tried:

    • uninstalling and reinstalling Mahjong. (Interestingly the usual 0 to 218 MB download changes suddenly to bigger numbers, most recently 0.9 to 1.9 GB !!).
    • using wsrestore.exe
    These do not change the behaviour of Mahjong. Other Microsoft apps eg Solitaire Collection run fine.

    Bob
     
    Bob Beechey, Feb 15, 2019
    #2
  3. Microsoft Mahjong Woes

    Hi Don,

    We suggest that you uninstall and reinstall the Microsoft Mahjong.

    To uninstall Microsoft Mahjong, please follow the steps below:

    • On the Start menu, select Settings.
    • Select System > Apps & features.
    • Select the program, and then select Uninstall.
    • Follow the directions on the screen.
    You can use this link to install Microsoft Mahjong. On the Microsoft Mahjong page in the Store, select
    Get the game (online) or Install (in the Store app). The game will download and install automatically.

    Let us know the result.
     
    Rafael Com, Feb 15, 2019
    #3
  4. Microsoft Mahjong crashes my Monitor...

    Microsoft Mahjong Woes

    Hi Rafael,

    OK, I reinstalled Microsoft Mahjong and then uninstalled it following the above directions ... until I got to the part where it says, "You can use this link to install Microsoft Mahjong." What "link" are you referring to? I got no dialog box or anything
    giving me a link. Only a dialog box to uninstall Microsoft Mahjong, followed my another dialog box to uninstall Microsoft Mahjong ... which I did.

    So, what should I do now?

    Thanks very much again for your time and help.

    Best Regards,

    Don Smith
     
    DonSmith330, Feb 15, 2019
    #4
Thema:

Microsoft Mahjong crashes my Monitor...

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