Windows 10: Microsoft Sculpt Touch Mouse Causing Bluetooth Earbuds to Cut Out

Discus and support Microsoft Sculpt Touch Mouse Causing Bluetooth Earbuds to Cut Out in Windows 10 Drivers and Hardware to solve the problem; Hi, I recently got a pair of Soundpeats Truefree Wireless Earbuds and when I try to use them in conjunction with my Microsoft Sculpt Touch mouse the... Discussion in 'Windows 10 Drivers and Hardware' started by TechyJessica, Feb 16, 2019.

  1. Microsoft Sculpt Touch Mouse Causing Bluetooth Earbuds to Cut Out


    Hi,


    I recently got a pair of Soundpeats Truefree Wireless Earbuds and when I try to use them in conjunction with my Microsoft Sculpt Touch mouse the audio cuts out every few seconds. If I shut off the mouse there are no more audio issues.


    Anyone have any ideas?


    If it helps I have a Dell Inspiron 17 7737 running Windows 10 Home. Bluetooth drivers are up to date.


    Thanks

    :)
     
    TechyJessica, Feb 16, 2019
    #1

  2. Rapoo Releases the T120P Wireless Touch Mouse

    Looks a lot like the Microsoft Sculpt touch mouse. Just the radio interface standard is different. Bluetooth for Microsoft and more conventional here.
     
    Marty 1480, Feb 16, 2019
    #2
  3. Dallas G Win User
    Windows 10 and Microsoft Sculpt touch mouse

    Hi, I recently upgraded from windows 8.1 to windows 10. After upgrading my microsoft sculpt touch mouse stopped working. The mouse connects and says it is paired, but when I try to move it seems to disconnect. If I connect my bluetooth to my wireless speaker
    it works normally, so I'm thinking my card is working fine.

    When I'm in the settings screen under bluetooth I connect the mouse, when I move the mouse the computer thinks (those dots move across the screen above the name of the mouse) then the installing bar appears under the name of the mouse for a bit, then it
    says connected. This repeats if i move the mouse continuously or after settings says the computer is connected.

    In device manager it says all devices are running the latest drivers, including the mouse and everything listed under bluetooth.

    I have a Dell XPS 15z

    bluetooth is Intel Centrino wireless bluetooth 3.0 + High Speed adapter

    Mouse is microsoft sculpt touch mouse

    Thanks for your help
     
    Dallas G, Feb 16, 2019
    #3
  4. q0kyzfp6 Win User

    Microsoft Sculpt Touch Mouse Causing Bluetooth Earbuds to Cut Out

    Microsoft Sculpt Mouse Replacement Issues

    Hi Leviozar,

    I reviewed the whole article, and none of the steps there fix my issue.

    Basically, I only would like to know if is possible to pair the Bluetooth version of Sculpt Mouse to Microsoft 2.4 GHz transceiver. I do not have any issues to pair my sculpt keyboard to transceiver or to pair my sculpt mouse by Bleutooth.

    However, my previous sculpt mouse (non bluetooth) could pair to MS transceiver. It looks like the new one (bluetooth) cannot do it, only pairs to Bluetooth.
     
    q0kyzfp6, Feb 16, 2019
    #4
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Microsoft Sculpt Touch Mouse Causing Bluetooth Earbuds to Cut Out

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