Windows 10: After last update my laptop restarts repeatdly by itself when not using it. Kernel Power...

Hello all, it's been long time.



I have a new laptop with the latest Windows updates, all drivers updated which since the last major update of Windows it has started to reboot itself for no reason.


Any suggestion?


Thanks!


Please find below the event log:

- System

- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID 41
Version 6
Level 1
Task 63
Opcode 0
Keywords 0x8000400000000002
- TimeCreated
[ SystemTime] 2019-02-06T01:13:57.283057800Z
EventRecordID 4734
Correlation
- Execution
[ ProcessID] 4
[ ThreadID] 8
Channel System
Computer DESKTOP-H8I8PGO
- Security
[ UserID] S-1-5-18

- EventData

BugcheckCode 159
BugcheckParameter1 0x3
BugcheckParameter2 0xffff8b0330690080
BugcheckParameter3 0xfffffa020064f7d0
BugcheckParameter4 0xffff8b033392a9a0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0

:)

 

restart and kernel-power event

Hi,



The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly. When a computer that is running Windows starts, a check is performed to determine whether the computer was shut down cleanly. If the computer was not shut
down cleanly, a Kernel Power Event 41 message is generated.



Try this, see if it works for you:

• Go to "Settings"
• Select "System"
• Select "Power and Sleep"
• Select "Additional Power Settings"
• Select "Choose what the power buttons do"
• Select "Change settings currently available"
• Ensure that "Turn on fast start up" is deselected (unticked)
• Click on "Save Changes"

Restart your computer after performing the steps.



Let us know if the above steps resolved the issue.

 

Windows 10 Restarts During Hibernation (works fine otherwise) -- Kernel Power Error

Hi,

We suggest that you run the Power Troubleshooter and check if the issue persists, here's how:

• Press “Windows key + X” and click on “Control Panel”.
• Click on “Troubleshooting”,
• Click on “View all” and select “Power”.

Follow the on-screen directions to run this troubleshooter completely. Once this is done, restart the computer and check the status.

We also suggest that you check for system file corruption by performing the steps on this

link.

Thank you.

 

ASUS Laptop randomly restarts

There could be various reasons why your laptop is having random restarts. Some of these causes are
important Windows Updates, anti-virus, incompatibility issue with the graphic card drivers, and
overheating.

We'd like to know more information to help us identify the root cause of the said concern. Kindly answer the questions below:

• Are you getting any messages when the computer restarts? (e.g. "Configuring updates...")
• Is the issue happening only when your PC is idle or does it also happen while you are using it?
• How often does this issue occur?

By default, Windows 10 automatically downloads updates and restarts your PC to install those. This allows you to get the latest features and improvements for your operating system. You can schedule updates using active hours in Windows 10 or select a specific
schedule to restart your PC be following the steps below:

• Press Windows key + I to open Settings.
• Click Update & security.
• Look for Restart options and click it.
• Set the schedule for the time when you want your PC to restart and install the updates.

If the suggested steps above do not resolve your concern, you may also want to run the
Power troubleshooter to check for any incorrect power settings which may cause such. To do so, please do these steps:

• Access the Control Panel of your computer.
  
• In the Control Panel Search field, type troubleshooting.
• Click Troubleshooting.
• Under System and Security, click Improve power usage.
  
• Click Next to run the troubleshooting tool.

Let us know of any feedback.

Regards.