Windows 10: Office 365 paid for when laptop purchased

Discus and support Office 365 paid for when laptop purchased in Windows 10 Installation and Upgrade to solve the problem; I recently had to have a repair to laptop and when I got it back Currys said they could not reinstall Office 365 they claim the account was not... Discussion in 'Windows 10 Installation and Upgrade' started by AdrianDavison, Feb 18, 2019.

  1. Office 365 paid for when laptop purchased


    I recently had to have a repair to laptop and when I got it back Currys said they could not reinstall Office 365 they claim the account was not accessible, the only change to the account was my email address, all I need is how to get it reinstalled,

    I spent time on your virtual agent and it was a waste of time.

    :)
     
    AdrianDavison, Feb 18, 2019
    #1
  2. dlp123 Win User

    Office 365 Renewal via Purchase on New Windows Laptop

    My Office 365 subscription expired today. However, I had purchased a new Lenovo laptop on 11/23/18 and along with the laptop, I purchased an Office 365 subscription and was expecting to see my Microsoft account be updated with that purchase information
    and new subscription information.

    How do I get the Office 365 purchase from Lenovo to register in my Microsoft account, so that all my devices have access to the renewed subscription?
     
    dlp123, Feb 18, 2019
    #2
  3. Cortana & Office 365 Integration

    We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:



    • Turned on Cortona in the Office 365 Admin portal
    • We are using Windows 10 1703 – connected Office 365 service to Cortana
    Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

    We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

    We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

    any ideas? I can give you all steps 365 support had us run through if that will be helpful

    Thank you

    Doug
     
    Douglas Clelland, Feb 18, 2019
    #3
  4. lZKoce Win User

    Office 365 paid for when laptop purchased

    Microsoft Releases Office 365 Home Premium

    Where do you actually purchase the Office 365?
     
    lZKoce, Feb 18, 2019
    #4
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Office 365 paid for when laptop purchased

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