Windows 10: Windows 10 won't wake up- black screen with mouse activity1809 versio

Discus and support Windows 10 won't wake up- black screen with mouse activity1809 versio in Windows 10 Performance & Maintenance to solve the problem; Until recently my PC (Firefox Quantum 61.0.1 64bit// Windows 10 //1809 (OS Build 17763.316) 64bit /// Firefox ESR 52.1.0 - 32 bit 4 GB Memory/ AMD... Discussion in 'Windows 10 Performance & Maintenance' started by ttodd0450, Feb 19, 2019.

  1. ttodd0450 Win User

    Windows 10 won't wake up- black screen with mouse activity1809 versio


    Until recently my PC (Firefox Quantum 61.0.1 64bit// Windows 10 //1809 (OS Build 17763.316) 64bit /// Firefox ESR 52.1.0 - 32 bit 4 GB Memory/ AMD Radeon HD 7700 series Video Card//N68C-GS FX2.00 gigahertz AMD Athlon 64 X2 Dual Core / ) always woke up with the touch of a key.. for the past week it wakes up to no info to screen .. therefore black screen. alt /control /delete does nothing .. and only way out is to power power down with power button off .. . plus I pull the ac plug for a few seconds to clear the bios .. I have the latest updates and Fix Me stick finds no malware etc ..

    so I restored reinstalled windows 10 .. and it went to sleep during the install , ( black screen) and I had to pull the plug again .. not good..
    so I turned off all sleep and hibernation under power management and then restored windows 10 again.. ( with files saved) .. took a day and a half to reinstalled drivers , and programs etc ..

    and then to find out the PC still won't wake up from sleep .. I prefer to keep the PC 'alive' during the day to 'wake' up to perform functions , but don't fancy the idea of a cold boot to start up .

    Has the recent updates altered this? don't think so as my laptop with win 10 can be woken up to a windows 10 log in page .. Do I have to do a full restore instead ? which I prefer not to do ..
    I have look into as many sites on this problem but it does not solve my situation ..

    :)
     
    ttodd0450, Feb 19, 2019
    #1

  2. my computer won`t wake up after goes to sleep

    these computer won`t wake up after goes to sleep ?
     
    oscarperezvc, Feb 19, 2019
    #2
  3. Dyan Rey Win User
    Laptop went black and won;t reboot

    Hi Andree,

    Hardware and software conflict is one of the possible reasons why you're experiencing black screen. Sometimes, it is also because of hardware failure. To get this issue fixed, we suggest that you
    boot into Safe Mode by following these steps:

    • Turn off your computer 3 times while booting. Windows should automatically boot to the Recovery Environment after 3 unsuccessful attempts in a row.
    • Once you are within the Recovery Environment, select Troubleshoot, and then
      Advanced options, then Startup Settings, and
      Restart
      . When it restarts, you should see a number of options. Press 5 or F5 for
      Safe Mode with Networking.
    Once your computer is in Safe Mode, please follow the workaround provided on this
    link. Simply select the similar case that you're experiencing to show the troubleshooting steps.

    Let us know how it works.
     
    Dyan Rey, Feb 19, 2019
    #3
  4. Windows 10 won't wake up- black screen with mouse activity1809 versio

    Black screen with mouse?

    i seem to be getting this alot lately. how do i solve it?

    windows boots, welcomes, then i get black screen with mouse and nothing else. mouse works, its not frozen. it will sit at that screen for hours.
     
    Fitseries3, Feb 19, 2019
    #4
Thema:

Windows 10 won't wake up- black screen with mouse activity1809 versio

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