Windows 10: (Windows 10) i can't enter troubleshoot mode or reset my laptop because can't enter option...

Discus and support (Windows 10) i can't enter troubleshoot mode or reset my laptop because can't enter option... in Windows 10 Installation and Upgrade to solve the problem; Need help, when i going to reset factory my laptop and give me option keep file or reset every thing, after press restart now it should go to blue... Discussion in 'Windows 10 Installation and Upgrade' started by Sir.Debiluk, Feb 19, 2019.

  1. (Windows 10) i can't enter troubleshoot mode or reset my laptop because can't enter option...


    Need help,


    when i going to reset factory my laptop and give me option keep file or reset every thing, after press restart now it should go to blue screen with option (continue, use a device, troubleshoot, shut down your pc) but it turn into black screen. its there a way to fix it?

    :)
     
    Sir.Debiluk, Feb 19, 2019
    #1
  2. zbook Win User

    Volume Mute Light won´t change color


    Which steps did you perform? Was this from a clean boot?
    Open administrative command prompt and type or copy and paste this command: shutdown /r /o /f /t 00
    It will boot to the recovery options or windows advanced troubleshooting menu.
    Click troubleshooting and click reset this computer. You will be saving files. Applications and programs will be removed. Windows will be reinstalled.
    Enter your windows logon password.
    You will see getting things ready with rotating dots.
    Click resetting this PC.
    It will then display the HP logo with resetting this PC with rotating dots and a percentage.
     
    zbook, Feb 19, 2019
    #2
  3. Cannot enter safe mode


    Hi, My Asus laptop is stuck in a startup repair loop while trying to fix error 0x80070091, I've tried following things:
    Use this guide: Startup Repair Infinite Loop Recovery - Windows 7 Help Forums
    Use the option 'reset this pc' and tried to use 'system recovery' but all to no avail.
    While in this startup repair loop it also seems impossible to enter safe mode. (I've tried to enter safe mode pressing F5 from the startup settings screen). I guess using the tweaking repair program will solve this error (0x80070091) but obviously I have to enter safe mode first. Any suggestions?


    Thx!


    Ray
     
    raymond1984, Feb 19, 2019
    #3
  4. Ryan Pag Win User

    (Windows 10) i can't enter troubleshoot mode or reset my laptop because can't enter option...

    Cannot enter troubleshooting mode in Windows 10

    We suggest resetting your boot order to default and disable secure boot. Please follow the methods below:

    Method 1: Reset Boot order to default.

    • Press (Fn+) F2 or (Fn+) F1 5-10 times after power on button to enter the BIOS menu.
    • Scroll to Boot to manage the boot order. At times this boot option may be hidden in other tabs, please do scroll around and try to locate this option.
    • To change which device to boot from first, follow the directions on the BIOS setup utility screen. For example the boot order can be changed using the + and - keys. Remember, your BIOS may have different instructions.
    • Hit F10 for you to Save and Exit all of your actions or navigate to the
      Exit tab and save changes.
    • The boot order is a priority list. For example, if CD Drive is above
      Hard Drive in your boot order, your computer will try the CD drive and, if it’s not connected or no operating system is present, boot from the hard drive.
    Method 2: Disable Secure boot.

    • Press (Fn+) F2 or (Fn+) F1 key 5-10 times after power on button to enter the BIOS menu.
    • Scroll to Security, then move down to Secure Boot. Remember, your BIOS may have different instructions.
    • Press Enter and select Disabled.
    • Follow that by navigating to Reset to Setup Mode entry using down cursor.
    • Press Enter, then select Yes on the popup to clear the
      PK, disable secure boot and enter setup mode.
    • You will notice that the Platform Mode changes to Setup Mode and
      Secure Boot Mode becomes Custom.
    • Press F10 key to reboot or navigate to the Exit tab and save changes.

    Let us know how it goes
     
    Ryan Pag, Feb 19, 2019
    #4
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(Windows 10) i can't enter troubleshoot mode or reset my laptop because can't enter option...

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