Windows 10: Windows Unexpected Kernel Mode Trap

Right after setting up my new laptop I thought it best to install antivirus. Almost immediately after installing Avast antivirus, my screen went blue and indicated "Windows Unexpected Kernel Mode Trap". Clearing everything and reverting back to factory settings took care of the problem. After reading about others with the same issue dating back to 2012 and they stated that they would look into it. It is now 2019. Your problem still exists. Bye Bye AV Pro!

:)

 

How to solve UNEXPECTED KERNEL MODE TRAP?

1st

Stop Code: UNEXPECTED KERNEL MODE TRAP

What failed: nvlddmkm.sys

2nd

Stop Code: IRQL NOT LESS OR EQUAL

What failed: N/A

 

unexpected kernel mode trap

How can the shutdown from the "unexpected kernel mode trap" be repaired?

 

Blue Screen - Unexpected Kernal mode trap

Hi Anne,

Thank you for writing to Microsoft Community forum.

This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

1. What is the make and model of the PC?
   
2. Were there any changes made on the computer prior to this issue?
   

Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

1. Troubleshoot blue screen errors.
   
2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
   
3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP
   

Regards,