Windows 10: BSOD at boot, can’t enter safe mode

Discus and support BSOD at boot, can’t enter safe mode in Windows 10 BSOD Crashes and Debugging to solve the problem; Last night when attempting to boot my desktop I got a BSOD with the following stop code: Page fault in nonpaged area What failed: Ntfs.sys I have... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by 3XOG, Feb 20, 2019.

  1. 3XOG Win User

    BSOD at boot, can’t enter safe mode


    Last night when attempting to boot my desktop I got a BSOD with the following stop code:

    Page fault in nonpaged area
    What failed: Ntfs.sys

    I have attempted to boot into safe mode. During the boot process I make it to the “preparing automatic repair” loading screen, but then BSOD before it enters safe mode.

    I have attempted to boot via a usb drive with Windows 10 installation media, but can’t get it to boot and I get the same BSOD. I entered BIOS and made sure the usb Drive was detected and selected it as the boot device. No change, still getting the message.

    I have 2 sticks of 4gb RAM, which I suspected as a possible culprit based on google research. I removed them one at a time, booting each time, with no change to the BSOD.

    I’m lost at this point and wondering if hardware is the problem, but I don’t know where to start. Any help is greatly appreciated.

    Specs:
    HP 580-023w
    Windows 10
    Intel i5-7400 cpu
    8192mb DDR4/2400 MHz RAM
    1 TB Toshiba Hard Drive

    :)
     
  2. tdehan Win User

    How does one boot to Safe Mode in Win10?

    You are kidding ... right?

    Instead of simply hitting F8 upon boot to enter the option to select SAFE MODE, in the tutorial you list there are 7 steps to get into SAFE mode.

    So... as I stated....Why does Microsoft continue to make things more difficult?
     
    tdehan, Feb 20, 2019
    #2
  3. PC stuck in Safe mode, unable to boot to Normal mode.

    Hi,

    Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

    I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

    • What error do you get when you try to boot in normal mode?
    • Did you entered Safe mode through Windows Recovery Environment or through System Config?


    I suggest you to try the below given steps and check if it works:



    • Press Windows key + R and type msconfig and hit enter.
    • On the General tab, tap or click the Normal Startup option.
    • On the Boot tab, uncheck all the option under Safe mode.
    • Tap or click OK, when you are prompted to restart the computer, tap or click Restart.


    Please post back with the results and the information asked, we will be glad to assist you further.

    Thank you.
     
    Parth P Patel, Feb 20, 2019
    #3
  4. BSOD at boot, can’t enter safe mode

    Safe mode reset

    Hi Oliver,

    It's possible that your device is set to boot in Safe Mode. I suggest you to follow the below steps and check if it helps.

    • Press Windows key + R to open Run Dialog box.
    • Type msconfig and hit Enter.
    • Under General tab, choose Normal startup if it's not selected already.
    • Now, go to Boot tab, uncheck the Safe Boot
      option if it is checked.
    • Click OK to save the changes and restart the device to boot in Normal mode.

    Hope this helps. Let us know if you need further assistance, we'll be glad to help you.

    Thank you.
     
    Azaruddin Syed, Feb 20, 2019
    #4
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BSOD at boot, can’t enter safe mode

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