Windows 10: How can I get a replacement Bluetooth dongle for my wireless mouse and keyboard?

Discus and support How can I get a replacement Bluetooth dongle for my wireless mouse and keyboard? in Windows 10 Drivers and Hardware to solve the problem; good evening, I have this Microsoft Wireless Keyboard 3000 v2.0, and this Microsoft Wireless Mouse 5000 that a friend gave me as a gift. for some... Discussion in 'Windows 10 Drivers and Hardware' started by Hernán E. Acevedo, Feb 22, 2019.

  1. How can I get a replacement Bluetooth dongle for my wireless mouse and keyboard?


    good evening, I have this Microsoft Wireless Keyboard 3000 v2.0, and this Microsoft Wireless Mouse 5000 that a friend gave me as a gift. for some reason I misplaced the Bluetooth dongle and I am not able to find a new on compatible with these hardware. Can you help me on how or where I can find it?


    thanks


    * Moved from Community Participation Center

    * Original title: wireless mouse and keyboard

    :)
     
    Hernán E. Acevedo, Feb 22, 2019
    #1

  2. Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Feb 22, 2019
    #2
  3. Zaspera Win User
    Bluetooth dongle problem!

    My problem was (got a new laptop w/ built in bluetooth) that the actual bluetooth did not connect with the PC. I didn't have audio playback problems because the bluetooth wasn't even connected to the PC. Someone on another forum said that he had a similar problem and it was due to the wireless mouse drivers he used. I also used a wireless mouse with a little receiver dongle.
     
    Zaspera, Feb 22, 2019
    #3
  4. How can I get a replacement Bluetooth dongle for my wireless mouse and keyboard?

    Bluetooth USB Dongle

    Ya, the possibility may be that the logitech dongle is made specifically for this keyboard/mouse, or logitech products only... propietary bullll crap.

    So i might buy the 2nd dongle, connect it for any other bluetooth devices, but keep keyboard/mouse on logitech one.
     
    surfsk8snow.jah, Feb 22, 2019
    #4
Thema:

How can I get a replacement Bluetooth dongle for my wireless mouse and keyboard?

Loading...
  1. How can I get a replacement Bluetooth dongle for my wireless mouse and keyboard? - Similar Threads - replacement Bluetooth dongle

  2. Can I replace the dongle for my keyboard/mouse/number pad combo?

    in Windows 10 Gaming
    Can I replace the dongle for my keyboard/mouse/number pad combo?: I have a wireless keyboard/mouse/number pad combo. The dongle has quit working.Here are the model #'s Keyboard model #1559Mouse model #1560Number pad model #1558These all run together off of the same dongle.How do I get a replacement?Thanks,...
  3. How can I get a dongle replacement for my Microsoft keyboard/mouse?

    in Windows 10 Gaming
    How can I get a dongle replacement for my Microsoft keyboard/mouse?: I lost my Microsoft keyboard / mouse dongle and no longer can connect them to my computer. Is possible to get a replacement if I provide the Keyboard/Mouse PNs and PIDs?...
  4. How can I get a dongle replacement for my Microsoft keyboard/mouse?

    in Windows 10 Software and Apps
    How can I get a dongle replacement for my Microsoft keyboard/mouse?: I lost my Microsoft keyboard / mouse dongle and no longer can connect them to my computer. Is possible to get a replacement if I provide the Keyboard/Mouse PNs and PIDs?...
  5. can a lost dongle for a wireless keyboard and mouse be replaced.

    in Windows 10 Gaming
    can a lost dongle for a wireless keyboard and mouse be replaced.: can a lost dongle for a wireless keyboard and mouse be replaced. https://answers.microsoft.com/en-us/windows/forum/all/can-a-lost-dongle-for-a-wireless-keyboard-and/9b3633c2-dad2-4302-b32d-3ab20c0baca6
  6. can a lost dongle for a wireless keyboard and mouse be replaced.

    in Windows 10 Software and Apps
    can a lost dongle for a wireless keyboard and mouse be replaced.: can a lost dongle for a wireless keyboard and mouse be replaced. https://answers.microsoft.com/en-us/windows/forum/all/can-a-lost-dongle-for-a-wireless-keyboard-and/9b3633c2-dad2-4302-b32d-3ab20c0baca6
  7. Keyboard and Mouse Dongle Replacement

    in Windows 10 Gaming
    Keyboard and Mouse Dongle Replacement: The Microsoft dongle for my keyboard and mouse has broken. The answer is that I have to throw out my dongle keyboard and mouse as I cannot get a new dongle. This is the second time this has happened. My question is does Microsoft, Board Members and Executive really care about...
  8. Keyboard and Mouse Dongle Replacement

    in Windows 10 Software and Apps
    Keyboard and Mouse Dongle Replacement: The Microsoft dongle for my keyboard and mouse has broken. The answer is that I have to throw out my dongle keyboard and mouse as I cannot get a new dongle. This is the second time this has happened. My question is does Microsoft, Board Members and Executive really care about...
  9. Keyboard and Mouse Dongle Replacement

    in Windows 10 Drivers and Hardware
    Keyboard and Mouse Dongle Replacement: The Microsoft dongle for my keyboard and mouse has broken. The answer is that I have to throw out my dongle keyboard and mouse as I cannot get a new dongle. This is the second time this has happened. My question is does Microsoft, Board Members and Executive really care about...
  10. Broken dongle for keyboard and mouse. Can I buy a replacement dongle?

    in Windows 10 Drivers and Hardware
    Broken dongle for keyboard and mouse. Can I buy a replacement dongle?: broken Microsoft dongle, can it be replaced or do I need to get a new keyboard and mouse and a wireless dongle. Because the keyboard and mouse that I have are in good shape. I hear that it can be and it can't be. Thanks for the your advise * Moved from garage * Original...

Users found this page by searching for:

  1. replacing a wired keyboard with a dongle

    ,
  2. can you buy replacement usb dongles for microsoft wireless keyboards

    ,
  3. got wireless keyboard and mouse but dongal wasnt there