Windows 10: Remote Desktop conection

Discus and support Remote Desktop conection in Windows 10 Network and Sharing to solve the problem; Hi everybody, I have been given an RDP file to create a remote connection to my work-place computer from my laptop. My laptop successfully connects... Discussion in 'Windows 10 Network and Sharing' started by babak jn, Mar 18, 2019.

  1. babak jn Win User

    Remote Desktop conection


    Hi everybody,

    I have been given an RDP file to create a remote connection to my work-place computer from my laptop.

    My laptop successfully connects to the remote computer when I connect to the internet through my mobile hotspot but gives an error message when connecting to the internet through my NBN WIFI.

    Could this issue because of the wifi internet setting?

    How can I configure the home internet setting?

    I disabled both laptop and desktop antivirus and firewall but the issue did not solve.


    Thank you,

    :)
     
    babak jn, Mar 18, 2019
    #1

  2. remote desktop

    Hello,



    Thank you for writing to Microsoft Community Forums.



    Please help me with the below details to understand your issue in a better way:



    1. Are you using the Microsoft remote desktop app?


    If you are using the Microsoft remote desktop app downloaded from
    Microsoft store then, I suggest you to follow the steps to
    fix problems with apps from Microsoft Store
    .



    If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

    link
    and scrolling down to the bottom and clicking on
    Microsoft remote desktop support under the Publisher info.



    However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
    TechNet forum.



    Hope it helps.



    Prakhar Khare

    Microsoft Community - Moderator
     
    Prakhar_Khare, Mar 18, 2019
    #2
  3. Remote Desktop

    Okay guys need some help here before going crazy...
    I am trying to setup a remote desktop connection and see exactly what the logged on user is looking at with out going through Windows Remote Desktop.

    Since its local network I don't have any password or want to setup a password.

    Any suggestions are appreciated
     
    kikicoco1334, Mar 18, 2019
    #3
  4. Remote Desktop conection

    Windows 10 - Remote Desktop

    Hi,

    We will surely assist you with the issue you are facing with Windows 10.
    - Which version of Windows 10 Operating System are you using?

    - Were you able to upgrade to Windows 10 successfully?

    I suggest you to refer the below steps and see if this helps.


    • Enable remote desktop in settings
      • Control Panel\System and Security\System, Click "Remote Settings" on the left side

    • Verify my port forwarding settings were properly forwarding to my computers local IP address
      • run "cmd.exe" and then type "ipconfig". Find your IP from that list
    [*]
    • Make sure your firewall settings are open
    • Go to "Control Panel\System and Security\Windows Firewall\Allowed apps"
    • On the left, click "Allow an app or feature through Windows Firewall"
    • Click "Change Settings"
    • Find "Remote Desktop" in the list and make sure both "Private" and "Public" is checked.

    Let us know if this helps.

    Thank you.

    Credits to : Jace_Sango.
     
    Akheel Ahmed, Mar 18, 2019
    #4
Thema:

Remote Desktop conection

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