Windows 10: Windows Mail app requires password

The Windows Mail app keeps asking for the password

:)

 

Mail app will not open on 10041.


Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Mail app will not open on 10041.

Hey Shawn,
I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
Go figure!

Store Cache - Clear in Windows 8

 

Getting prompts to enter password in Windows Mail app

Hi,

Thank you for writing to Microsoft Community Forums.

Please reply to the following questions to help you further:

• May I know who the Email Service provider is?
  
• Are you able to login to the email account through your favorite web-browser?
  
• What happens when you enter password?
  

In the meantime, please follow the steps mentioned below:

Method 1: Reconfiguring the account

I suggest you to remove the account from the Windows 10 mail app and configure it again. Please follow the steps mentioned below:

1. Open Windows Mail app by searching it from the
   Start menu.
   
2. At the bottom of the left navigation pane, click on
   Settings (Gear icon).
   
3. Select Manage accounts.
   
4. Click on the account and select Delete account from this device.
   
5. On the confirmation page, select Delete.
   
6. After deleting the account follow the steps from the article
   
   Set up email in the Mail app for Windows 10 to add the email account.
   

Method 2: Resetting password

You can try resetting the password for the email account and check if that helps. To reset the password login to the website of the email provider in any browser and change the password.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator