Windows 10: Surface Pro 6, Windows Hello is not working

Discus and support Surface Pro 6, Windows Hello is not working in Windows Hello & Lockscreen to solve the problem; Hello, I need help with my surface pro 6, windows hello is not working, and I do not know what step to take. I received message "Sorry something went... Discussion in 'Windows Hello & Lockscreen' started by HarunHarun1, Mar 22, 2019.

  1. Surface Pro 6, Windows Hello is not working


    Hello,


    I need help with my surface pro 6, windows hello is not working, and I do not know what step to take. I received message "Sorry something went wrong. Please log in with your PIN.". Please help. Thank you in advance.

    :)
     
    HarunHarun1, Mar 22, 2019
    #1

  2. windows hello setup not working on Surface pro 4

    Hi,

    We suggest that you check the article below as a guide on how to troubleshoot problems with Windows Hello on Surface Pro 4.

    Troubleshoot problems with Windows Hello on Surface.

    Let us know how it goes.
     
    Nathaniel Mon, Mar 22, 2019
    #2
  3. Windows Hello on Surface Pro 4

    Hi,

    It really is surprising that you're getting this kind of error message.

    Having said that, please provide the answers to the following for us to be able to learn more about your concern:

    • Is your Windows 10 updated?
    • Are your drivers up-to-date? If not, you can follow the steps found on this
      link
      on how to update your drivers in Windows 10.
    • What were the changes made before the issue started?

    In the meantime, you can check this link
    for steps in troubleshooting issues with Windows Hello on Surface.

    Let us know what happens after following the steps from the link.

    Regards.
     
    Michelle Her, Mar 22, 2019
    #3
  4. Surface Pro 6, Windows Hello is not working

    Surface Pro 6

    Can Windows 8.1 being run on Surface Pro 6?
     
    Admin Ribbon, Mar 22, 2019
    #4
Thema:

Surface Pro 6, Windows Hello is not working

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