Windows 10: Battery icon shows 255% even when battery not installed

Discus and support Battery icon shows 255% even when battery not installed in Windows 10 Support to solve the problem; HP dv-6c63NR Laptop. Recently (not sure when it started), the battery icon in the System Tray show 255% charge when the battery is installed or... Discussion in 'Windows 10 Support' started by Ztruker, Mar 22, 2019.

  1. Ztruker Win User

    Battery icon shows 255% even when battery not installed


    HP dv-6c63NR Laptop. Recently (not sure when it started), the battery icon in the System Tray show 255% charge when the battery is installed or removed. I've rebooted multiple times and just finished a reset. Nothing changes, still shows 255% charge.

    Any suggestions on how to trouble shoot this?

    It was okay a week or two ago.

    This laptop is in the Insider Fast stream and currently has 1903 18362.1. I could install a non-insider build on my 2nd HDD (I have a 500GB SSD boot and a 500GB HDD 2nd drive) as a test.

    :)
     
    Ztruker, Mar 22, 2019
    #1

  2. Battery icon problems on tablet


    Hi,

    I have a small Windows tablet which I upgraded to Creators Update by doing a fresh install. I had copies of drivers and reinstalled all of them. The only issue is the battery icon.

    It shows up in the taskbar, but appears 'empty'. Tap / click on it and the text says '100%' all the time. It doesn't change if plugged in or not. The screen brightness part does work, as does 'battery saver'. It seems it just isn't getting the battery level data.

    I already tried disabling and enabling both AC adapter items in Device Manager with no effect. Apart from the icon vanishing and reappearing after a reboot.

    There are a couple of Power management items relating to the Intel chipset, also no effect when uninstalled and reinstalled.

    I tried enabling the 'old' battery flyout and it shows 'unknown remaining'.

    All suggestions are welcome!
     
    markweatherill, Mar 22, 2019
    #2
  3. kenkickr Win User
    Laptop battery issue

    I did check it out and already had it disabled so enabled and still no battery showing up in the bios. I guess I'll be taking it apart
     
    kenkickr, Mar 22, 2019
    #3
  4. Anne Ros Win User

    Battery icon shows 255% even when battery not installed

    Battery icon on laptop does not show

    Thank you for the update. If the option is greyed out, let's try another workaround. Follow the steps below to use gpedit.msc to show battery icon:

    • On the search bar, type gpedit.msc and press Enter.
    • In the Local Group Policy Editor window, in the left navigation pane, expand
      User Configuration > Administrative Templates >
      Start Menu and Taskbar.
    • Find the Remove the battery meter option from the list on the right side of the window, then right-click on the option, and select
      Edit.
    • On the pop-up window, select Disabled and click OK to display the battery meter icon in the notification area on the taskbar.

    Note: If you're using Windows 10 Home edition, the above option will not work as Local Group Policy Editor is not available for this Windows version.

    If the above steps did not resolve the issue, try this instead:

    • Open Device Manager.
    • Under the Action tab, select Scan for hardware changes.
    • Expand the Batteries section.
    • Verify the AC adapter and ACPI-Compliant Control Method Battery are displayed.
    • Right-click on these devices then select Disable.
    • Right-click on these devices again then select Enable.
    • Restart your laptop and check if the battery icon is now displayed on the taskbar.

    Should you need further assistance, feel free to post your query anytime.
     
    Anne Ros, Mar 22, 2019
    #4
Thema:

Battery icon shows 255% even when battery not installed

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