Windows 10: Diagnosing a system crash

Discus and support Diagnosing a system crash in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, This computer is crashing and failing to produce minidumps. This computer had been operating in a stable way for the past three years, and it... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by cb1230, Mar 23, 2019.

  1. cb1230 Win User

    Diagnosing a system crash


    Hello,


    This computer is crashing and failing to produce minidumps. This computer had been operating in a stable way for the past three years, and it was already used then. This happens some days (up to five times), not on others, and using any software or not.


    Config:

    W10 Pro, 1803

    AMD A8


    The description of the issue is:

    • The screen immediately goes from black
    • The screen shows the bootup screen.


    I can also "hear" this happen since the fans blow hard during post. Since I enabled minidumps (~3 weeks ago) there have been no dumps saved, even though there were crashes. In the Reliability Monitor it shows that there are "Critical events: Windows was not properly shut down". Without a minidump to help diagnose the issue, I feel lost.


    Thanks!

    :)
     
    cb1230, Mar 23, 2019
    #1
  2. cb1230 Win User

    Diagnosing a system crash

    Hello,

    This computer is crashing and failing to produce minidumps. This computer had been operating in a stable way for the past three years, and it was already used then. This happens some days (up to five times), not on others, and using any software or not.

    Config:

    W10 Pro, 1803

    AMD A8

    The description of the issue is:

    • The screen immediately goes from black
    • The screen shows the bootup screen.

    I can also "hear" this happen since the fans blow hard during post. Since I enabled minidumps (~3 weeks ago) there have been no dumps saved, even though there were crashes. In the Reliability Monitor it shows that there are "Critical events: Windows was
    not properly shut down". Without a minidump to help diagnose the issue, I feel lost.

    Thanks!
     
    cb1230, Oct 4, 2019
    #2
  3. peach1971 Win User
    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Oct 4, 2019
    #3
  4. Diagnosing a system crash

    all games crash!

    ive watch my temps and both the cpu and gpu are within normal ranges. when it freezes it simply freezes the image and stops the sound. i must reboot to get back to windows.
     
    Easy Rhino, Oct 4, 2019
    #4
Thema:

Diagnosing a system crash

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