Windows 10: Logitech C270 Audio Works but video showing black screen in Windows 10

Discus and support Logitech C270 Audio Works but video showing black screen in Windows 10 in Windows 10 Drivers and Hardware to solve the problem; Windows 10 Pro LWS 2.80 installed Windows 10 updates to latest versions Just noticed today that my webcam is just showing a black screen, was... Discussion in 'Windows 10 Drivers and Hardware' started by MikeBates2, Mar 26, 2019.

  1. Logitech C270 Audio Works but video showing black screen in Windows 10


    Windows 10 Pro


    LWS 2.80 installed

    Windows 10 updates to latest versions


    Just noticed today that my webcam is just showing a black screen, was working fine when I last used it but had a couple of big Windows updates over the last month.


    I've changed my privacy settings to allow it in settings (see pic) but still getting audio only.


    Any suggestions?

    :)
     
    MikeBates2, Mar 26, 2019
    #1
  2. Mathiassa Win User

    Logitech C270 webcam: no picture

    I have a Logitech C270 webcam. I used it for years on my windows computer without issues. The video stopped working some weeks ago. Firefox and Skype say that some other program uses the camera. Windows Camera app shows black picture without any error message. The microphone works fine btw.

    My first thought was that it is a Windows 10 issue:

    • Windows 10 knows about the camera. Seemingly no problem in device manager.
    • Tried out the possible workarounds listed on the internet:
      • switching to built-in drivers,
      • uninstall/reinstall device with logitech drivers,
      • different USB ports (2.0/3.0),
      • checking in process explorer if something is using the camera or its microphone,
      • deleted some files suggested somewhere in case of win 8/10 upgrade (which was not the case, but whatever works)

    I was out of ideas, so I checked the camera with my Linux laptop. Again the laptop knows about the camera, but no picture, no errors. Based on this I guess it is a hardware issue. Before throwing the cam in the trash, I just want to ask if you think that I missed something.
     
    Mathiassa, Mar 26, 2019
    #2
  3. Logitech C270 software "launcher main.exe" won't load, keeps crashing with today's update.

    Hi LLoyd,

    To help you with your concern, let me suggest you to update the driver of your WebCam on the Device Manager. Please follow the steps below to update the driver:

    • Press Windows key + X
    • Click Device Manager
    • Look for the Logitech C270
    • Right-click the driver then select Properties,
    • Under Driver tab, click Update Driver
    • Follow the on-screen instructions

    Please let us know how it goes for us to assist you further.
     
    Virfranz Man, Mar 26, 2019
    #3
  4. Rafael Es Win User

    Logitech C270 Audio Works but video showing black screen in Windows 10

    Logitech HD CAM C920 SHOWS BLACK SCREEN, WORKS ON CAMERA WINDOWS APP ONLY

    Logitech HD CAM C920 and Acer Crystal Eyey SHOWS BLACK SCREEN, WORKS ON CAMERA WINDOWS APP ONLY

    My laptop (Win 10) detected new cam Logitech HD c920 but when I launch Logitech app it shows black screen (both pictures and video mode).

    The same in any other programs demanding camera as Skype, oovoo, any live broadcasting websites etc.

    But cameras is not demage cause:

    - work in Camera (Windows app) - how could it be?

    - Logitech c920 works with the other laptops (with Win 8) -

    How could I solve it?
     
    Rafael Es, Mar 26, 2019
    #4
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Logitech C270 Audio Works but video showing black screen in Windows 10

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