Windows 10: Didn't receive an activation key after purchasing an upgrade

Discus and support Didn't receive an activation key after purchasing an upgrade in Windows 10 Updates and Activation to solve the problem; I purchased a laptop with pre-installed Win 10 Home. Then I purchased an upgrade to Win 10 Pro from MS Store. After the purchase, I installed the... Discussion in 'Windows 10 Updates and Activation' started by Konstantin_768, Apr 19, 2019.

  1. Didn't receive an activation key after purchasing an upgrade


    I purchased a laptop with pre-installed Win 10 Home. Then I purchased an upgrade to Win 10 Pro from MS Store. After the purchase, I installed the upgrade and received an email with the receipt. My credit card was charged, but I never received an email with the activation key and now my Windows is not activated and not licensed. No emails in the spam folder. Can't find any keys in my MS account. On the website MS says that they don't store activation keys for purchased products. Does it mean I just wasted $145?

    Is this an expected risk of purchasing something from MS Store?


    Thank you

    :)
     
    Konstantin_768, Apr 19, 2019
    #1
  2. Abi99 (2) Win User

    Activation key not received

    This issue is three fold:

    • On your microSD make sure there is no existing (invisible) WMLicense.dat file.
    • Use the Nokia Music Player to transfer your WMA music.
    • There is a bug in WMDRM-DLA (avoided if you go for setp 1 and 2).
    The latter, Nokia should look into. Steps to reproduce:

    • took a Series 40 phone
    • took a WMA file not correctly transferred
    • tried to open it: Please activate ….wma

      which leads to Receiving activation key » Activation key not received.
    In the background, the Nokia Series 40 phone opened a connection to a server called
    licensing.music.ovi.com with

    POST /wmrm10/postdelivery/EntryPoint.aspx HTTP/1.1

    However, this creates a HTTP status Not Found (404).
     
    Abi99 (2), Apr 19, 2019
    #2
  3. Music Activation key issue

    I recently purchased a Nokia 5220 xpress music phone, I was given some free music songs with it.

    I was asked to send a sms and will receive activation keys for the songs. All went well I was shown a message

    "Receive Activation key from untrusted source" and i keep doing "ok". I received around 50 such keys.

    but my songs are still locked and are not playing. Activation keys are not working.

    Am i missing any step?

    Pls suggest.
     
    mrramangarg, Apr 19, 2019
    #3
  4. Didn't receive an activation key after purchasing an upgrade

    Notification didn´t appear

    Windows 10 has ben released for 1 day and a half,and I didn´t get the notification for installing.I reserved it.Can anyone help me?

    PS I am running Windows 7 and it´s up to date.
     
    Megabladme, Apr 19, 2019
    #4
Thema:

Didn't receive an activation key after purchasing an upgrade

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