Windows 10: Remove and old work/school email account that has expired

After graduating from University, my university email account (365) has since been deleted and I can no longer access it. Windows 10 thinks there is an issue with my 'work or school' account - presumably that it cannot access the emails. When i go to fix the problem all it asks is that I can log in - which is of course no longer possible. How can I remove this account? There does not seem to be an option to do so. Thanks!

:)

 

Remove account


I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
   
   Code:

   net user test /del

 

Remove "Work and School Account" associated with same email as Personal account

I repeatedly receive a login request when trying to access shared files or my OneNote account that tells me I have two accounts with the same email address:

"It looks like this email is used with more than one account from Microsoft. Which one do you want to use? Work or school account/Personal account"

I do not want to rename my personal Microsoft account. I would prefer to delete the Work or school account. However, when I go into settings, it does not even appear as an existent account. And, when I try to reset a password for the Work and school account,
I receive the following message: "The user ID you entered does not exist."

So, is there a way to remove this account that appears not to exist so that I can use OneNote and receive shared documents without interference on both my laptop and my phone?

 

Can't remove a Work or School account from Windows 10

This scenario occurs when you sign in with a personal Microsoft Account, and then add a Work or School organisational (Office 365) account.

The aim is to remove a Work or School Account from the PC, so that a different Work or School account can be used.

You should be signing in with a Personal Microsoft Account, and the PC should not be on a domain to reproduce this.

Steps to repro

1. Create a login on the PC using your Personal Microsoft Account

2. Open Settings > Accounts > Access work or school

3. Click "Connect"

4. Enter the details for your Work or School Organisational Account (NOT another Personal MSA)

This will then pull down the policy etc. and link the account to Windows. Seems to work fine, but then if you want to remove the account it is impossible. Try this:

1. Open Settings > Accounts > Access work or school

2. Click on the Organisational account you added previously

3. Click on "Disconnect"

4. A prompt will appear asking if you are sure

5. Click Yes

6. A further prompt will appear asking you to disconnect from the organisation

7. Click Disconnect

8. A yellow error message says "This PC isn't joined to a domain"

This does not appear to be the correct behaviour - It should be possible to remove the account here. The message is technically correct...The device is not on a domain, but this should not stop the account being removed.

What I am trying to do, is disconnect one account and add a different one. Adding two Work or School accounts does not seem to work, so removing the old one first is the only option but this is impossible due to the above mentioned error.

Anybody know how to get around this without wiping the whole device?

Moved from: Windows / Windows 10 / Network & internet / PC