Windows 10: how to restore my windows user login

My DELL 3668 computer's firmware was updated recently. This happened automatically, meaning I did not knowingly configure anything to request a firmware update.


The reason I mention the firmware update is that in the process of doing that DELL also removed the password I use to login to my Windows account. By that, I mean that I'm no longer asked to enter a password to login to Windows.


Can someone tell me how to fix this?


Thanks.

:)

 

Windows users at login

I cannot see all of my user accounts on the login screen on a new Windows 10 laptop. I have an account for my son and it does not appear as a user on the login screen. It is listed if I display the users with the CMD prompt. The only account I see is my
account which is an admin. His account is a user. All the suggestions I've seen are not available on home edition.

 

Cannot Login with New User Account in Windows 10

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue

• 
  What exactly happens when you try to login with new user account?
  
• 
  Are you getting any error message?
  
• 
  Since when are you facing this issue?
  

I suggest you to Enable
the built in Administrator account in Windows 10, and then try to create new user account and check if it helps.

I suggest you to refer the steps below and check if it helps

• 
  Press Windows+ X, select
  Command Prompt, and then click Run as Administrator.
  
• 
  When you are prompted by User Account Control, click Continue.
  
• 
  At the command prompt, type net user administrator /active: yes, and then press Enter.
  
• 
  Type net user administrator
  <Password>, and then press Enter.
  
  Note In this command, <Password> represents the actual password that you want to set for the administrator account.
  
• 
  Type exit, and then press Enter.
  
• 
  Log off the current user account. And login and check whether your able to login to windows or not.
  

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

User account does not appear on login screen

Hello Timothy,

Thank you for keeping us posted with the results and providing us with important details.

To be able to understand the issue better, let us know a few more detaisl on the below questions.

1. Did you make any recent software or registry changes to the computer prior to the issue?

2. Were you facing any user specific issues in Windows?

Now, as an initial recommendation, I suggest you to login through one of the local accounts and navigate to Settings > Accounts.

If the above does not reveal any user accounts, I suggest you to open Advanced User Accounts Control Panel to check if the referred user accounts exists or not. Please follow below.

• Press the Windows key and R from the keyboard to open the Run Command Dialog Box.
• Enter netplwiz

If it still does not help, refer to the below methods and check if it helps.

Method 1

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  sfc/scannow and press enter.
  
• 
  Restart the computer.
  

Ref: Using System File Checker
in Windows 10

Method 2

If no corrupted system files were found in the previous state or were irrecoverable, then I suggest you to try the following steps to deploy the DISM command lines:

• 
  Press Windows key + X.
  
• 
  Click command prompt (Run as administrator).
  
• 
  In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  
  To close the Administrator: Command prompt window, type Exit, and then press Enter.
  

Method 2

Try to revert the operating system to a previous working state and check if the user accounts show up.

Check if there is any Restore Point already created, follow the below steps.

• 
  Press Windows key + X, select System.
  
• 
  In the left pane, click on System Protection.
  
• 
  Select the option to system restore > next. It will show all restore points already created.
  

Write to us with the updated results for us to be able to assist you further.

Thank you.