Windows 10: Mouse stops tracking

Hi, I have a problem with my mouse (currently Logitech MX518). I am on Windows 10 on a Surface Pro. It seems to stop tracking at random for about half a second at a time. All my drivers are up-to-date, and I do not have any pending windows updates. Here is what I have noticed so far:

• 
  It seems to happen more often in games or when something is loading but can also happen without any spikes in resource usage (I have had it happen while my task manager was open and didn't notice any resource usage spikes)
  
  
• 
  This same problem also happened with my old mouse, the Steelseries Rival 300, so I don't think it is a hardware issue
  
  
• 
  I have tried updating the drivers, deleting and re-downloading the drivers, disabling USB power saver, disabling pointer precision, disabling "hide pointer while typing," I have tried using windows' built-in device troubleshooter, I have tried disabling the other mouse pointers in device manager
  
  
• 
  I have tried both of my USB ports
  
  
• 
  It does not seem to happen in safe mode
  
  
• 
  It happens in any game I play, not just one
  
  
• If I click "scan for hardware changes" in device manager while not in safe mode my mouse lags every time, so that is one way to repeat it
• my mouse lights do not turn off when it lags, nor do I hear the "device disconnected" noise from my computer
• unplugging and re-plugging the device USB seems to fix it for a brief period of time
• sometimes it will stop tracking more and more frequently, and I have to unplug and re-plug the device to make it work
• the tracking stops seem to happen in clusters, i.e. it will happen and then happen 5 more times within a 10-second period and then stops for a little bit

Any help would be much appreciated, thanks!


P.S. I do not have RealTek audio drivers installed

:)

 

Assigning Next Track to MX518 Mouse?

In Logitech's SetPoint software I can change what they do, only Next Track isn't in the list of programmable functions.

 

how to Stop hover of mouse to inactive sites

Hi albertschmaedick,

Thank you for posting your concern on Microsoft Community Forums.

To get clarity of this issue and assist you with appropriate troubleshooting steps, could you please provide me some more information, so that I can assist you better.

1. Does this happen when you’re accessing the website or it happens with all the Windows?
   
2. Do you use Touchpad mouse or Regular mouse on your PC?

However, I suggest you to follow the below steps, and check if that helps.

1. Click on Windows key +
   R button and type Control panel
   
2. Click on Ease of Access
   
3. Then click on Activate Windows by hovering over it with the mouse
   
4. Then click Apply and
   OK.
   

We await your response.

Regards,

 

Mouse stopped working

Hi Bec,

One possible reason that your mouse is not working is due to outdated or corrupted drivers. For us to isolate your concern, we would need the following details:

• Which version of Windows 10 have you installed recently? To see which version of Windows 10 is installed on your PC, click on the
  Start button and then select Settings. In
  Settings, select System > About.
• Were there any changes made prior to the issue?
• Are you using a wireless or wired mouse?

We suggest that you run the Bluetooth Troubleshooter by following the steps below:

• Select the Start button, then select Settings > Update & security > Troubleshoot.
• Under Find and fix other problems, select
  Hardware and Devices > Run the troubleshooter.

If the issue still persists, follow the troubleshooting steps provided in
Mouse, touchpad, and keyboard problems in Windows article.

Update us with the results and let us know if you need further assistance.