Windows 10: Acer laptop keyboard not working and standard ps/2 keyboard driver didn't reinstall after...

Discus and support Acer laptop keyboard not working and standard ps/2 keyboard driver didn't reinstall after... in Windows 10 Drivers and Hardware to solve the problem; My keyboard suddenly stopped working when I woke my computer back from sleep yesterday. I searched for a solution online and after have tried many... Discussion in 'Windows 10 Drivers and Hardware' started by David_Lindström, May 19, 2019.

  1. Acer laptop keyboard not working and standard ps/2 keyboard driver didn't reinstall after...


    My keyboard suddenly stopped working when I woke my computer back from sleep yesterday.


    I searched for a solution online and after have tried many things I eventually uninstalled the standard ps/2 driver to get it automatically installed on reboot. At least so I thought. After the restart, the driver wasn't installed though and I can't find how to install the driver again.


    I have an Acer Swift 3 laptop with windows 10, I also provided an image of my system information below. If more information would be useful, feel free to ask.


    My guess is that I need to install the driver manually but I can't seem to find the right one.


    Notes:

    - Before I uninstalled the driver there was some kind of error symbol on the driver

    - The driver also wasn't under "Keyboards" but instead under "Unkown", unlike in the guides (See image; it was in the category which is open)

    - All fn actions seem to work. Fn+F4, for example, still makes it enter sleep. All Fn+[button with blue symbol/text] still works, but simply typing doesn't work


    Also posted on Acer forum: https://community.acer.com/en/discu...idnt-install-after-unins-and-restart/p1?new=1


    Control Panel System Information:

    Acer laptop keyboard not working and standard ps/2 keyboard driver didn't reinstall after... 583655fd-4ae8-4ec5-84ac-b34ea153c1c6?upload=true.png


    Acer laptop keyboard not working and standard ps/2 keyboard driver didn't reinstall after... d31e0258-6691-4786-8f6e-e57fc7cf18b1?upload=true.png

    :)
     
    David_Lindström, May 19, 2019
    #1

  2. Standard PS/2 keyboard is not working

    Hi team,

    I samsung laptop and had windows 8.1 , in windows 8.1, Standard PS/2 keyboard(inbuilt keyboard ) was working fine. And then I have updated to windows 10. My keyboard was working for 10-15 minutes, after that my keyboard is not working.

    Note: keyboard is working in bios mode.

    Please help on this.

    Pfb the screenshot.

    Acer laptop keyboard not working and standard ps/2 keyboard driver didn't reinstall after... d049f1fa-d52f-4f03-9153-754e63a50d48.png

    Thanks,

    Nirmal
     
    NirmalKumar R, May 19, 2019
    #2
  3. bn45j Win User
    accidentally deleted standard ps/2 keyboard driver

    I accidentally deleted the standard ps/2 keyboard driver which came pre-installed with my windows installation now my keyboard is not working. please help.
     
    bn45j, May 19, 2019
    #3
  4. PronoyRoy Win User

    Acer laptop keyboard not working and standard ps/2 keyboard driver didn't reinstall after...

    Standard PS/2 Keyboard has a driver problem (Code 39)

    Laptop keyboard [Standard PS/2 Keyboard] has stopped working.

    Error message as shown below:

    [Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

    Object Name not found.]

    Have tried the following option-

    1. Troubleshooting option through Control Panel-Hardware and Devices- then restarting system

    2. Uninstalling the device and restarting the system.

    Both have failed to solve the issue.

    Q1. Am i missing any step here?

    Q2. Are there other alternatives i can try to restore device ?
     
    PronoyRoy, May 19, 2019
    #4
Thema:

Acer laptop keyboard not working and standard ps/2 keyboard driver didn't reinstall after...

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