Windows 10: Mouse and keyboard randomly freeze after latest Windows 10 update (version 1809, KB 4494441)

After recent Windows 10 update (I'm on version 1809, update KB 4494441) - occassionally, mouse and keyboard simultaneously freeze. The image keeps moving (e.g. mouse cursor is showing loading, or browser tab shows loading), but I cannot move/use either. I have looked at Event Viewer under system logs, and there are no outstanding messages at the time of the freeze. I found no dump files. Keyboard/mouse, GPU drivers are the most recent.


Setup (may or may not be relevant):

• Keyboard: Logitech MK710
• Mouse: Logitech G402 Hyperion Fury.
• CPU: AMD Ryzen7 2700x
• MB: ASUS TUF B450-Plus Gaming
• GPU: GeForce GTX1060 Asus 6GB DDR5
• RAM: 16GB Kingston HyperX Predator DDR4 3200MHz
• OS: Windows 10, version 1809, on update KB 4494441 (meaning build 17763.503)

One more thing I've noticed after that update, is that it seems to have corrupted most of SysWow64 - which I've managed to repair with sfc /scannow.


Any ideas?


Thanks in advance.


Note: this is a custom built PC, but I didn't have these issues until recently (timeline compares to when the update was installed). I still haven't tried updating chipset and BIOS to latest.

:)

 

Windows 10 freezes randomly

I had already tried turning off fast startup, to no avail.
Will look at the list you provided, thanks. Hard to do when computer freezes on the Windows loading screen though. *Biggrin

I had tried that as well... no result.

 

Windows 10 Update

Well just noticed a pretty large one pop up coming in at 914MB, seems it makes some pretty serous updates.

KB3172985
https://support.microsoft.com/en-us/kb/3172985

This security update includes improvements and fixes in the functionality of Windows 10 Version 1511 and Windows Server 2016 Technical Preview 4. It also resolves the following vulnerabilities in Windows:

• 3175677 MS16-094: Security update for secure boot: July 12, 2016
• 3174060 MS16-093: Security update for Adobe Flash Player: July 12, 2016
• 3171910 MS16-092: Security update for Windows Kernel: July 12, 2016
• 3170048 MS16-091: Security update for .Net Framework: July 12, 2016
• 3171481 MS16-090: Security update for Kernel Mode Drivers: July 12, 2016
• 3170050 MS16-089: Security update for Windows secure kernel mode: July 12, 2016
• 3170005 MS16-087: Security update for the Microsoft Print Spooler: July 12, 2016
• 3169999 MS16-085: Cumulative security update for Microsoft Edge: July 12, 2016
• 3169991 MS16-084: Cumulative security update for Internet Explorer: July 12, 2016

 

Windows 10 freezes randomly

Hello,

I have the latest windows updates, drivers, and BIOS.

The issue was caused by the Radeon drivers - i explained in my previous post.

To solve the issue I run a program called ClockBlocker that prevents the graphics card from downclocking and freezing the computer.

Thank you all for all the help.