Windows 10: Slow playback issue over any media content, triggered over time

Hello,

I'm having an issue with media content (mostly videos) that I'm not sure how to troubleshoot and I'm writting here to see if anyone can shed some light over this issue.

Right now I'm running Windows 10 Education with a Sound Blaster Omni and Nvidia graphics card and I mainly use SMPlayer for videos, altough when the issue triggers it doesn't matter what media player I use (or even the browser in youtube).

The issue I'm facing is that, for some (unknown right now) reason, when I'm watching videos and load a couple of them, one at a time, there is a time when the last video I've loaded appears on SMPlayer on slowmotion or even still and doesn't move, despite the play its triggered. When this issue happens, I can open any video anywhere and has the same issue: local or network videos with any media player on the PC or even YouTube videos on any browser. The Youtube video just keeps loading and I get the message that something is amiss and I should restart the browser, but it always keeps the loading circle. This is "fixed" by restarting the whole PC, then I believe something clears and I'm able to play any video again without issues.

I believe this issue happened again in the past, but I did a format and installed Windows clean and didn't appear for quite some time, but now its back again and I'm not sure what to look for.

Things I've checked:

• SMPlayer logs: They seem to not trigger any issue and display that they're playing the video.
• Windows Event Viewer: I'm not really good at finding things here, but I wasn't able to find a clear error that would explain the issue.

My guess is that it seems to be something OS related or at least something that multiple applications use, since it seems to affect other media players and browsers, but I'm not sure what to check next. Any ideas?

:)

 

Unable to "get media content" from text messages.

My Nokia 920 on ATT was showing this exact error "getting media content" for a long time... finally spent a chunk of time attempting all suggestions above...

FIXED:

• Created New MMS APN (steps here: Setup Guide for AT&T APN Settings Windows Phone & MMS Settings )
  • still didn't work
• Deleted MMS APN
• Group messages started working!! No more "getting media content", it just shows up.

Note: Didn't help

- WiFi on/off

- Back up text on/off

- Group text on/off

- Data on/off

 

Playback video problems

Hi Rod,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the videos on Windows Media Player. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• What exactly happens when you try to access the playback videos?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the below troubleshooters and check if it helps.

Steps:

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onWindows Media Player DVD and follow the onscreen instructions.
• Follow the same to Windows Media Player Settings as well.

Also, refer to the Microsoft article to know more about:
Windows Media Player

Step 2: I suggest you to install the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.

 

Unable to burn content to CD on Windows Media Player in Windows 10

Hi Roysie,

Do not worry we will help you with this issue.

Let us know if you are able to see any error code/ error message of this issue.

Try the troubleshooting steps below and check if it helps.

Step 1: I suggest you to run Windows Media Player DVD troubleshooter.

Windows Media Player DVD troubleshooter find and fix problems with playing DVDs in Windows Media Player.

Steps:

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onWindows Media Player DVD and follow the onscreen instructions.

Step 2: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Also refer to the Microsoft article to know more about: Windows
Media Player

Hope it helps. Reply to the post with an updated status of burning content to CDs for further assistance.

Thank you.