Windows 10: Minecraft Windows 10 PC Cannot Login to Xbox Account

I just recently bought the Minecraft Windows 10 edition to play on my computer. This isn't the pocket edition. I have an xbox live account, and am trying to login but have gotten the same "Failed to login" error everytime.


I've tried to:

• Uninstall/Reinstall the game twice, along with restarting my computer between these two attempts.
• Giving myself complete administrative control under the app properties.
• Restarting all of my xbox related services under "services.msc" in my windows system.
• Using ccleaner to "clean" my computer.
• Update my graphic drivers.

I have more than the required system requirements, am running windows 10, have a working internet connection, and an xbox live/microsoft account. I haven't been able to find anything on the internet to fix what I'm experiencing.


I have attached 2 screenshots for clarification:

1. My services under my "services.msc" section inside my windows system.
2. The login error on minecraft.

If there's anything else I can provide I'd appreciate all the help.



:)

 

Minecraft Windows 10 Edition code already reedemed

Hi,

Are you sure you're logging into the Windows Store with the account that you redeemed the code to?

• If you login to Mojang Account please look under "Minecraft: Windows 10 Edition Beta" and check to make sure that the code is marked as claimed. You can make sure it is by checking the date that it was redeemed on.

• If the item is not listed, you should contact Mojang support and they will assist you on the issue.

• If it is listed, then that means you successfully redeemed the code to a Microsoft account. When you did so, you were asked to login to a Microsoft account. This was the account that you redeemed the code to.

• Please go over to https://account.microsoft.com/ and check under the "Recent purchaces" header and check if "Minecraft: Windows 10 Edition Beta" is listed. If it is not, you are using the wrong Microsoft account.

• If you're not sure which account you used, you should contact Xbox support (for Step 1, use "Xbox on Windows 10"; for Step 2 under Store select "Purchase verification"; and you should be able to call/chat with Xbox support) and let them know you are unsure
  which account you redeemed the code to.

Hope this is of any help to you!

Kind regards,

Leon

 

Minecraft XBOX and Windows 10 PC

Hi Antonio,

To answer your query, Minecraft Windows 10 Edition should be purchased separately from the Xbox One Edition. The Xbox One Edition can only be played online with other Xbox One consoles. However, if you own a PC version of Minecraft and played it with older
Windows versions before, you can get the Windows 10 Edition for free. Check the details on this link:

Minecraft: Windows 10 Edition FAQ.

For comments and suggestions, you can also submit and vote new ideas on our
Xbox Uservoice page.

Should you have any other queries, feel free to contact us anytime.

 

Minecraft Windows 10 on XBox One

Hi Taylor,

Players who already have the previous PC or Mac edition of Minecraft (running on Java) can download Minecraft: Windows 10 Edition for free.
You can play with up to four other people running Minecraft: Windows 10 Edition or Pocket Edition on your local network.
To properly isolate your concern, please clarify the following information:

• Were you able to download Minecraft: Windows 10 Edition on your PC?
• Did you purchase a copy of Minecraft for Xbox One?

The games that you can play on your Xbox console and your PC without paying additional costs are called Xbox play Anywhere Games. You may click on this

link to check the list of Xbox Play Anywhere games.

You can play with up to four other people running Minecraft: Windows 10 Edition or Pocket Edition on your local network. You can also play online with up to four of your Xbox Live friends in online multiplayer gaming. If you purchased or redeemed the code
for Minecraft: Windows 10 Edition you can only use it on a Windows 10 PC.



For more information about Minecraft on Windows 10, you may visit this
link.