Windows 10: skype mutes all other sounds in windows when in call

i've changed the windows setting in sounds>communications to do nothing but the problem persists.

also reinstalled skype and it didn't help

:)

 

Skype not muting other sounds in Windows 10

I think I may have solved this. It appears that windows has issues with knowing what to mute.

I am using a jabra bluetooth headset on windows 10 version 1703 ... I had two issues:

• When in a skype call, if a skype, windows, outlook or other notification happened it would play over top of my skype call, and also mute my mic, so no one could hear me
• The fact that the above issue occurred meant that none of my sounds were being muted either

How did I fix it?

• Go to device manager and find your headset/audio device
• Disable all audio devices associated with your headset except for one (I had 3 "jabra motion headset devices" showing... and this is after several removal and fresh installs of the headset)
• Go to sounds (right click on sound icon in taskbar, click "sounds")
• Ensure only one headset device is listed in your playback and recording tabs (if there are more, disable them)
• Set your headset as the default playback and recording device
• You may need to restart after this is all complete (my skype would no longer recognize that I had a mic on my headset)
• test on skype!

Once windows only had a single headset device, and it was default, it no longer cuts out during calls, no longer mutes me to play a sound, and no sounds are played during my skype calls. AMAZING!

 

Skype NOT muting other sounds in Windows 10


I have headphones set as my Default Communication Device, speakers as my Default Device and when communication activity is detected, all other sounds are set to mute.

Using Skype (desktop), on W8.1 this worked fine; on answering a call, the music through the speakers is cut. However, on W10 (both Home and Enterprise) the sound through the speakers is not muted.

Seems to be the exact opposite of the following...

Skype muting other sounds in Windows 10 Pro.

Any ideas?

 

Skype not muting other sounds in Windows 10

I have the same issue with Skype for Business. Worked fine in Win8.1, but after upgrading to Windows 10 sounds are not muted any more when I'm in a call. The sound settings in Windows are set correctly though to mute all sounds when calling.