Windows 10: 'Turn off hard disk after' greyed out + pc crashes when going to sleep

Discus and support 'Turn off hard disk after' greyed out + pc crashes when going to sleep in Windows 10 Drivers and Hardware to solve the problem; I have a problem where I can't set custom time for hard disk to turn off. This problem occurs when APM is disabled and enabled, so it makes no... Discussion in 'Windows 10 Drivers and Hardware' started by rudolph, Jul 16, 2019.

  1. rudolph Win User

    'Turn off hard disk after' greyed out + pc crashes when going to sleep


    I have a problem where I can't set custom time for hard disk to turn off. This problem occurs when APM is disabled and enabled, so it makes no difference.

    sfc /scannow shows no errors, I also reset all default power plans through cmd.

    'Turn off hard disk after' greyed out + pc crashes when going to sleep GDnk5mu.gif


    Another problem I'm having and I think it might be related is that when I press power button the screen turns off, but everything else stays on, fans are working and disk is spinning. Around 10 minutes later computer is off and I have checked event viewer, it shows that crash has occurred ('unexpected shutdown' or something similar). So every time I return PC from sleep it turns on just like after shut down.

    But sleep works properly when I run it from start menu.
    This problem started in the past month, after recent W10 updates.

    Please don't recommend I reset my computer (that is always the first answer on Microsoft Community forums...)

    :)
     
    rudolph, Jul 16, 2019
    #1
  2. Scottjm72 Win User

    Computer hangs (crashes) after automatically turning off monitors

    Just changed it. Will update you. Thanks!

    BTW, when it is set to just have the screensaver come on but not turn off the monitors, I have no problems at all.

    Ugh, I had 2 good days with no crashes with the monitors powering down, but 2 crashes in the last 12 hrs or so.....
     
    Scottjm72, Jul 16, 2019
    #2
  3. My pc is going to sleep after 5 minutes of inactivity

    Hi Sebastian,

    Your PC might be set to sleep once it is idle for 5mins. For you to adjust this setting, we suggest looking into the
    Power Options advanced settings. Follow these steps:

    • Open Control Panel and click on Power Options.
    • On your Preferred plans, click Change plan settings.
    • Click Change advanced power settings.
    • Expand Sleep and System unattended sleep timeout.
    • Set how many minutes you want your system to be left idle before it goes to sleep.

    Let us know how it turns out.

    Regards.
     
    Vanessa Yar, Jul 16, 2019
    #3
  4. 'Turn off hard disk after' greyed out + pc crashes when going to sleep

    External Disk Going to sleep - Explorer Crashes

    Ok,

    I am getting Crazy with this!

    I have Orico docking station with Western Digital 4TB Black hard disk drive for backup. If i don't use the disk for 2-3 minutes the disk goes to sleep mode and when you want to wake it up or use it again it doesn't work and Explorer Crashes and freezes my computer.
    The only solution is that i unplug disk form computer!

    The disk works perfectly normal on Windows 7!!

    THIS IS WINDOWS 10 PROBLEM so there is not solution for this! I've browsed every forum to find the fix.

    4 of your support agents connected to my PC to try to fix the problem, but only wasted my time.

    WHEN WILL YOU FIX THIS MAJOR ISSUE FINALLY?
     
    KanayeShogun, Jul 16, 2019
    #4
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'Turn off hard disk after' greyed out + pc crashes when going to sleep

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