Windows 10: USB 2.0 doesn't work on my computer

Hello, first of all I apologize for my English (I'm from Barcelona). I will make the effort to explain the problem to you to see if it is understood.

I have a laptop ASUS S200E from 2013. It has two USB 2.0 ports and one USB 3.0 port. The 2.0 ports stopped working and only the USB 3.0 devices work on port 3.0. The 2.0 devices connected to the USB 3.0 port do not work.

After many tests I decided to format the disk and reinstall windows 10 (I used to have windows 8.1). The problem remains the same.
Starting the PC with Linux Live USB there is the same problem with USB.

In device manager, without any USB plugged in, when I start the PC the following error is displayed:

Unknown USB device (Device descriptor request error)
Windows stopped this device because it reported problems. (Code 43)

Error in a request for the USB device descriptor.

I have a DJ mixer with a USB 2.0 device that does not recognize it if I plug it in. But if I boot the PC and it is plugged into the USB 3.0 port it does recognize it. But I can not connect it in a external HUB because then it does not recognize it. Therefore I can only connect one device.

If I suspend the PC and wake it up, the external hard disk connected in USB 3.0 does not recognize it, it always recognizes it after a reboot.

I think there is a fault in the hardware that gives the error at the beginning, what I would like is to see if I can deactivate something so that I do not get that error and can use at least the USB 3.0 port normally and connect an external HUB to can plug in more devices. Above all USB 2.0 devices.

I have already disabled in the device manager the USB 2.0 ports of the computer, so there is no way to make them work.

Greetings and I hope you understand the problem

Thank you

:)

 

Lumia 620 doesn`t connect to computer via usb cable

Hi yall and thanks for the replies!



Unfortunately, the were of no help.



The phone isn`t listed in device manager, the list of devices doesn`t change if I have my phone connected to my computer(s). There are no mystery devices, no yellow triangle -markings or anything even remotely pointing to the direction the phone being connected.

It could be that my phone has a broken usb port, but it makes me wonder that it still charges the battery when connected to a computer.



This is not a big problem for me, that I must admit, but still, it kinda bugs me that the phone doesn`t work the way it`s supposed to work,



Anyways, if somebody comes up with something that might help, I am most grateful.



Have a great weekend yall!



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edit: Also, I have my laptop almost always connected to charger. Tried without charger just for the heck of it, didn`t help.

 

Windows doesn`t start. Authomatic repair doesn`t work.


Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Printer isn´t working after latest update.

After the latest update from Windows, my Canon Pixma ip6600 printer isnt working. In Device Manager it shows up as working properly but when I go to print it isn´t listed as an option in any programs. Troubleshoot suggests it´s a USB 2 printer on a USB
3 port and that that´s the problem but that cant be since it worked fine before the update. I´ve tried to uninstall and plug it back in but that doesn´t work either.