Windows 10: Settings: Family& Other Users will not open

Discus and support Settings: Family& Other Users will not open in Windows 10 Customization to solve the problem; I recently had to do a completely fresh install of Windows 10, and I am having an issue since that. Every time I try to open up the "Family & Other... Discussion in 'Windows 10 Customization' started by mamacitajones4, Jul 19, 2019.

  1. Settings: Family& Other Users will not open


    I recently had to do a completely fresh install of Windows 10, and I am having an issue since that. Every time I try to open up the "Family & Other Users" option, the window flashes open and then immediately closes. I know there is a workaround which allows me to add other users, but I want to be able to use this option in settings. I've restarted multiple times and run Windows Update. I am logged into an administrator account.

    :)
     
    mamacitajones4, Jul 19, 2019
    #1
  2. angus Win User

    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, Jul 19, 2019
    #2
  3. DaveSteep Win User
    setting up user accounts

    Not able to set up a separate user account for my wife...following the steps as outlined in settings for setting up family - but get "we couldn't connect to Microsoft family right now, so your family on this device might not be up to date". I am logged
    in to my Microsoft account as it suggests. Any suggestions as to what I am doing wrong?
     
    DaveSteep, Jul 19, 2019
    #3
  4. Kari Win User

    Settings: Family& Other Users will not open

    Bypass Family Settings by conversion to Local Account


    It was faster as I expected, the test confirmed my theory was right. Doing this your kid has absolutely no way to switch to a local account and leave the MS Family:

    1.) Start as told earlier, creating the Child account as a Family account
    2.) Sign the Child once in to Windows, sign out and back in to your admin account
    3.) Press Win + R to open the Run dialog, type netplwiz and hit Enter to launch the advanced user control panel
    4.) Select the Child account, click Properties:

    Settings: Family& Other Users will not open [​IMG]


    5.) Change the Child account's user group from Users to Guests:

    Settings: Family& Other Users will not open [​IMG]


    6.) Close the Properties, close advanced user control panel

    That's it. Users in Guest group cannot open and use the Settings app, therefore they cannot change the account type (switch to a local account).

    Pros:
    • User cannot change any settings, not even open the Settings app
    • User can still download and install desktop software but when doing so, the PC admin credentials will be asked
    Cons:
    • To change any settings, an admin user must first change the Child's usergroup back to Users, sign in to Child account, change the required setting, sign out from the Child account, and finally set the user back to Guests group
    • To download and install anything from the Windows Store, an admin user must first change the Child's usergroup back to Users, sign in to Child account, download and install software from the Windows Store, sign out from the Child account, and finally set the user back to Guests group
    • OneDrive Desktop sync does not work on Guest accounts. To download, open or upload files in Onedrive the user must use a browser
     
Thema:

Settings: Family& Other Users will not open

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