Windows 10: Black screen with bigger than normal cursor

Discus and support Black screen with bigger than normal cursor in Windows 10 BSOD Crashes and Debugging to solve the problem; Model: Lenovo Legion L530 8gb ram Hdd 1tb 7200rpm Core i5 8300h Nvidia GeForce GTX 1050 Ti My laptop updated almost a month ago to windows 10 1903... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SebastiánAndrade, Jul 20, 2019.

  1. Black screen with bigger than normal cursor


    Model: Lenovo Legion L530
    8gb ram
    Hdd 1tb 7200rpm
    Core i5 8300h
    Nvidia GeForce GTX 1050 Ti

    My laptop updated almost a month ago to windows 10 1903


    In the last days my laptop has been working great, relatively fast boot times, hard drive not going to 100%, etc.
    But last night, when i tried to boot my laptop it got stuck after the first loading screen and before sign in. The screen ir turned on but black, and the cursor apears and i can move it but after some seconds it dissapears and when i move the trackpad again it appears again in the center of the screen. I hace tried booting up in safe mode but the same happens.
    Some details that may be important:
    -when i press num lock or caps lock their respective light turn on, but they turn off after some seconds after wich i can press again and the light will turn on again
    -ctrl+alt+delete does nothing
    -pressing fn+f11 disables and enables the trackpad
    -windows key+ctrl+shift+b does nothing
    -windows key+p opens a sidebar but when i move the arrow keys and press enter nothing happens even if i try several times connected and disconected to an external monitor.

    I am trying to delay a visit to a technitian the more i can because most of the time technitians in my country just format the pc, no matter the problem or if there are any other solutions i would take it to one only if it could be a hardware problem.

    Thank you for your attention and help, hope the info i am giving is useful

    :)
     
    SebastiánAndrade, Jul 20, 2019
    #1
  2. Peer_Sam Win User

    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Jul 20, 2019
    #2
  3. jds63 Win User
    Black Screen after Log on


    So this is not a BSOD ? Have a Windows 10 disc or USB Flash Drive made ? How are you getting to task manager Ctrl.+Alt+Del ? Any cursor on screen ?
     
    jds63, Jul 20, 2019
    #3
  4. Black screen with bigger than normal cursor

    Black Screen with Mouse Cursor with continual repair loops


    Next I did select volume and list volume X:


    Black screen with bigger than normal cursor [​IMG]



    Black screen with bigger than normal cursor [​IMG]
     
    naturalbodz, Jul 20, 2019
    #4
Thema:

Black screen with bigger than normal cursor

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