Windows 10: Surface Pro in Safe Mode and can’t remember password

I was cleaning up my laptop and put it in to Safe Mode to remove apps.


I didnt know i would need my password which i have forgotten (I use facial recognition or PIN).


Safe mode is in flight mode and no internet access. I can reset my password via the app, but without internet i can’t update that to my laptop.


cam anyone help?

:)

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

safe mode

 

safe mode

Hi, I started my surface pro 2 on safe mode and it wants me to enter password, l can't remember it, I changed the password but because I am in safe mode and don't have access to Internet the password has not been changed, now I can't enter the computer
to exit safe mode. I need my last password to enter, can you please help me with this problem. I try windows restore but it didn't work. Because there is no restore point.