Windows 10: One Drive problem: "Can't open this file. Make sure One Drive is running on your PC......."

I received this message AFTER I uninstalled and re-installed One Drive yesterday.
Previously, I had also tried these steps recommended by your team:
Reset OneDrive (I did this)
In the Run window, enter: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
That didn't work, so I tried this:

If the OneDrive icon doesn’t re-appear after a few minutes, open the Run window again and enter: %localappdata%\Microsoft\OneDrive\onedrive.exe
That worked once, so I tried this:

Clean Install


It still didn't work today when I opened One Drive. The files are there, but I get the same message as above.
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Now what do I do?

:)

 

File back up to bitlockered external drive

Thanks John.

By trial and error the solution is,

• Set the file back up to the desired external USB drive, Back up using file history.
• Run backup to completion.
• Dismount, (Remove) the drive used.
• Remount (Plug in) the drive used for the file back up (Steps 1&2) and encrypt using Bitlocker.

Note you can only encrypt drives using some versions of Windows (Pro for eg not Home)

• Once the external drive has been encrypted dismount.
• Remount the drive, go to the file back up option, Open, Settings, Backup,
  Back up using file history.
• The drive should now still be visible and has been encrypted.
• Accessing the drive will be dependant on how it was set up in Bitlocker,
  Open with this PC, password, pin code etc.
• Repeat file back up as in the first two steps.

Hope this helps someone else.

 

File Explorer- no drive letters are listed.

The File Explorer in Windows 10, shows the Frequent folders list and Recent files list by default. You can view the drives by clicking on This PC tab on the left site of the File Explorer. But if you wish the File Explorer
to open This PC showing drives list by default, then follow these steps:

1. In Windows 10, open a new File Explorer window and click the View tab from the ribbon toolbar.

2. In the View tab, find and click on Options, listed by default on the far right side of the ribbon.

3. In the Folder Options window, make sure you’re on the General tab and then find the drop-down box labeled Open File Explorer To. Click the drop-down menu and select This PC. Click OK to
save your changes and close the window. Now your File Explorer opens to Drives list by default.

Hope this helps!

 

Unable to open files on FAT32 Drives (Do not have permission)

Hi Chad,

Thank you for posting in Microsoft community.

Sorry for the inconvenience caused to you. I’ll certainly help you with this.

I would like to let you know that Windows 10 doesn't support FAT32 formatted drives. I suggest you to take the back up of the files and format the drive in NTFS format. To do so, follow these steps:

• 
  Connect the USB drive to the computer and right click on it.
  
• 
  Select format and set the file system to
  NTFS(default).
  
• 
  Select click on Start to format the USB drive.
  
• 
  Now, transfer the files to the drive and check if you are able to open the files.
  

Hope this will help you. Keep us posted with the status of the issue to assist you further.

Thank you.