Windows 10: slow internet and freezing my pc after they changed my modem

I don't have a lot to tell or explain

:)

 

Slow operation, crashes and freezing since windows 10

Hi Anil

Thanks for your reply.

I tried the above and no difference.

In answer to your questions please see below.

• 
  What does it freezing? Is Internet Explorer freezing or computer is freezing?Rakesh: it's mainly the computer freezing. I don't use Internet Explorer
  
• 
  As you said that slow operation, what is running slow? Are you not able to open any files/applications? Rakesh: The main thing which is slow more often than not is windows explorer.
  Also sometimes when I hit the start key or search through 'ask me anything' the computer freeezes.
  
• 
  Does your PC hangs? Rakesh: The PC does hang, sometimes for 10-15mins before recovering or requiring a manual restart.
  

Thanks

Rakesh

 

WIN10 internet SLOW!!!!!!!

Hello William,

We realize the inconvenience you are experiencing with slow Internet Connection. We will certainly help you.

• Have you installed all pending Windows updates?
• Have you tried connecting to some other Internet connection and check if the same issue occurs?

We suggest you to connect your system to some other network and check if the same slow Internet connection issue persists. If no then there must be issue with your Internet connection.

Further you can try performing the steps from the link below and check if it helps:

Fix network connection issues

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

Windows 10 Freezes when internet connection is lost or slow.


I've been dealing with this issue for a while now, and as you can imagine Microsoft support forums only provide stupid answers or extremely rudimentary steps by people/moderators that don't know how a computer works.

The issue im having is that my OS freezes with the exception of my mouse and software that already have their data loaded when my internet connection gets slow or drops out (thanks comcast). during this time I cant open new programs, I cant close existing programs, and I cant access shutdown/restart or control panel.

When this happens the only way to make my computer responsive again is to either unplug the ethernet cable or reboot the modem, if i restart without doing either the computer gets frozen at the login screen.

Now there is no reason that the operating system should become unresponsive when the internet goes out but it is.
So does anyone know a fix so that when the internet stops working properly my computer wont freeze because of it?
There has to be some kind of setting that can be adjusted so that the OS isnt frozen by poor internet connectivity.