Windows 10: App crashes and checking report.wer

Hi, a bit of context, I´ve been trying to run 2 games (Dark Souls 3 and Sekiro) on windows 10, but both apps crash shortly after launching, when launched a white screen shows up which should be the game loading but then it crashes without giving any sort of error code whatsoever, I´ve tried many different solutions online such as editing the game´s config file for it to launch at a lower resolution, running in different compatibility modes and changing my settings around in NVIDIA´s control panel all to no avail, so I´m posting this here in the hopes that someone can maybe help me troubleshoot it so I can get the app running


Here´s the crash report fetched from the Report Archive Folder




Version=1

EventType=APPCRASH

EventTime=132106941096945017

ReportType=2

Consent=1

UploadTime=132106941098479481

ReportStatus=268435456

ReportIdentifier=9d3ce3d5-14c3-4203-a76e-d73f35bd0092

IntegratorReportIdentifier=0a0e4904-f2bf-4fcc-b00f-050c13ebec54

Wow64Host=34404

NsAppName=DarkSoulsIII.exe

AppSessionGuid=000022e4-0001-004c-32a0-a4139056d501

TargetAppId=W:0006813f570542356383bb9571005823c06600000904!000013ae1155c4a4ed193bb51847b30ad471e393fa70!DarkSoulsIII.exe

TargetAppVer=2017//03//03:09:34:38!613f7f2!DarkSoulsIII.exe

BootId=4294967295

TargetAsId=231

UserImpactVector=808464656

IsFatal=1

EtwNonCollectReason=1

Response.BucketId=f98aab0e61d1783a38b477806638e915

Response.BucketTable=4

Response.LegacyBucketId=120725166289

Response.type=4

Sig[0].Name=Nombre de la aplicación

Sig[0].Value=DarkSoulsIII.exe

Sig[1].Name=Versión de la aplicación

Sig[1].Value=1.12.0.0

Sig[2].Name=Marca de tiempo de la aplicación

Sig[2].Value=58b938ae

Sig[3].Name=Nombre del módulo con errores

Sig[3].Value=DarkSoulsIII.exe

Sig[4].Name=Versión del módulo con errores

Sig[4].Value=1.12.0.0

Sig[5].Name=Marca de tiempo del módulo con errores

Sig[5].Value=58b938ae

Sig[6].Name=Código de excepción

Sig[6].Value=c0000005

Sig[7].Name=Desplazamiento de excepción

Sig[7].Value=000000000000b58a

DynamicSig[1].Name=Versión del sistema operativo

DynamicSig[1].Value=10.0.17763.2.0.0.768.100

DynamicSig[2].Name=Id. de configuración regional

DynamicSig[2].Value=22538

DynamicSig[22].Name=Información adicional 1

DynamicSig[22].Value=96b9

DynamicSig[23].Name=Información adicional 2

DynamicSig[23].Value=96b90f75245983331e66fc5db7512343

DynamicSig[24].Name=Información adicional 3

DynamicSig[24].Value=6800

DynamicSig[25].Name=Información adicional 4

DynamicSig[25].Value=68006a2366b82c73a706d7158b4eb96c

UI[2]=C:\Games\DARK SOULS III\Game\DarkSoulsIII.exe

LoadedModule[0]=C:\Games\DARK SOULS III\Game\DarkSoulsIII.exe

LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\Windows\System32\KERNEL32.DLL

LoadedModule[3]=C:\Windows\System32\KERNELBASE.dll

LoadedModule[4]=C:\Windows\SYSTEM32\apphelp.dll

LoadedModule[5]=C:\Windows\SYSTEM32\AcLayers.DLL

LoadedModule[6]=C:\Windows\System32\msvcrt.dll

LoadedModule[7]=C:\Windows\System32\USER32.dll

LoadedModule[8]=C:\Windows\System32\win32u.dll

LoadedModule[9]=C:\Windows\System32\GDI32.dll

LoadedModule[10]=C:\Windows\System32\gdi32full.dll

LoadedModule[11]=C:\Windows\System32\msvcp_win.dll

LoadedModule[12]=C:\Windows\System32\ucrtbase.dll

LoadedModule[13]=C:\Windows\System32\SHLWAPI.dll

LoadedModule[14]=C:\Windows\System32\combase.dll

LoadedModule[15]=C:\Windows\System32\RPCRT4.dll

LoadedModule[16]=C:\Windows\System32\bcryptPrimitives.dll

LoadedModule[17]=C:\Windows\System32\ADVAPI32.dll

LoadedModule[18]=C:\Windows\System32\sechost.dll

LoadedModule[19]=C:\Windows\SYSTEM32\sfc.dll

LoadedModule[20]=C:\Windows\SYSTEM32\WINSPOOL.DRV

LoadedModule[21]=C:\Windows\System32\kernel.appcore.dll

LoadedModule[22]=C:\Windows\System32\bcrypt.dll

LoadedModule[23]=C:\Windows\SYSTEM32\PROPSYS.dll

LoadedModule[24]=C:\Windows\System32\OLEAUT32.dll

LoadedModule[25]=C:\Windows\System32\shcore.dll

LoadedModule[26]=C:\Windows\SYSTEM32\IPHLPAPI.DLL

LoadedModule[27]=C:\Windows\SYSTEM32\sfc_os.DLL

LoadedModule[28]=C:\Windows\SYSTEM32\SortWindows61.dll

LoadedModule[29]=C:\Windows\System32\IMM32.DLL

LoadedModule[30]=C:\Windows\System32\WS2_32.dll

LoadedModule[31]=C:\Windows\System32\WLDAP32.dll

LoadedModule[32]=C:\Windows\System32\SHELL32.dll

LoadedModule[33]=C:\Windows\SYSTEM32\dxgi.dll

LoadedModule[34]=C:\Games\DARK SOULS III\Game\steam_api64.dll

LoadedModule[35]=C:\Windows\System32\cfgmgr32.dll

LoadedModule[36]=C:\Games\DARK SOULS III\Game\fmodex64.dll

LoadedModule[37]=C:\Windows\System32\windows.storage.dll

LoadedModule[38]=C:\Games\DARK SOULS III\Game\fmod_event64.dll

LoadedModule[39]=C:\Windows\System32\profapi.dll

LoadedModule[40]=C:\Windows\SYSTEM32\WINMM.dll

LoadedModule[41]=C:\Windows\System32\powrprof.dll

LoadedModule[42]=C:\Windows\System32\ole32.dll

LoadedModule[43]=C:\Windows\System32\cryptsp.dll

LoadedModule[44]=C:\Games\DARK SOULS III\Game\binkw64.dll

LoadedModule[45]=C:\Windows\SYSTEM32\WSOCK32.dll

LoadedModule[46]=C:\Windows\SYSTEM32\winmmbase.dll

LoadedModule[47]=C:\Windows\SYSTEM32\MSACM32.dll

LoadedModule[48]=C:\Windows\SYSTEM32\d3d11.dll

LoadedModule[49]=C:\Windows\SYSTEM32\d3dx11_43.dll

LoadedModule[50]=C:\Windows\SYSTEM32\d3d9.dll

LoadedModule[51]=C:\Windows\SYSTEM32\d3dx9_43.dll

LoadedModule[52]=C:\Windows\SYSTEM32\DINPUT8.dll

LoadedModule[53]=C:\Windows\SYSTEM32\D3DCOMPILER_43.dll

LoadedModule[54]=C:\Windows\SYSTEM32\dwmapi.dll

LoadedModule[55]=C:\Windows\System32\CRYPT32.dll

LoadedModule[56]=C:\Windows\System32\MSASN1.dll

LoadedModule[57]=C:\Windows\SYSTEM32\XINPUT1_3.dll

LoadedModule[58]=C:\Windows\System32\SETUPAPI.dll

LoadedModule[59]=C:\Windows\SYSTEM32\inputhost.dll

LoadedModule[60]=C:\Windows\SYSTEM32\d2d1.dll

LoadedModule[61]=C:\Windows\SYSTEM32\CoreMessaging.dll

LoadedModule[62]=C:\Windows\SYSTEM32\CoreUIComponents.dll

LoadedModule[63]=C:\Windows\SYSTEM32\twinapi.appcore.dll

LoadedModule[64]=C:\Windows\SYSTEM32\wintypes.dll

LoadedModule[65]=C:\Windows\SYSTEM32\RMCLIENT.dll

LoadedModule[66]=C:\Windows\SYSTEM32\ntmarta.dll

LoadedModule[67]=C:\Windows\SYSTEM32\SspiCli.dll

LoadedModule[68]=C:\Windows\system32\uxtheme.dll

LoadedModule[69]=C:\Windows\System32\clbcatq.dll

LoadedModule[70]=C:\Windows\SYSTEM32\MMDevAPI.DLL

LoadedModule[71]=C:\Windows\SYSTEM32\DEVOBJ.dll

LoadedModule[72]=C:\Windows\SYSTEM32\wdmaud.drv

LoadedModule[73]=C:\Windows\SYSTEM32\ksuser.dll

LoadedModule[74]=C:\Windows\SYSTEM32\AVRT.dll

LoadedModule[75]=C:\Windows\SYSTEM32\AUDIOSES.DLL

LoadedModule[76]=C:\Windows\SYSTEM32\msacm32.drv

LoadedModule[77]=C:\Windows\SYSTEM32\midimap.dll

LoadedModule[78]=C:\Windows\SYSTEM32\resourcepolicyclient.dll

LoadedModule[79]=C:\Windows\SYSTEM32\nvwgf2umx.dll

LoadedModule[80]=C:\Windows\System32\PSAPI.DLL

LoadedModule[81]=C:\Windows\SYSTEM32\VERSION.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

OsInfo[0].Key=vermaj

OsInfo[0].Value=10

OsInfo[1].Key=vermin

OsInfo[1].Value=0

OsInfo[2].Key=verbld

OsInfo[2].Value=17763

OsInfo[3].Key=ubr

OsInfo[3].Value=678

OsInfo[4].Key=versp

OsInfo[4].Value=0

OsInfo[5].Key=arch

OsInfo[5].Value=9

OsInfo[6].Key=lcid

OsInfo[6].Value=22538

OsInfo[7].Key=geoid

OsInfo[7].Value=161832257

OsInfo[8].Key=sku

OsInfo[8].Value=100

OsInfo[9].Key=domain

OsInfo[9].Value=0

OsInfo[10].Key=prodsuite

OsInfo[10].Value=768

OsInfo[11].Key=ntprodtype

OsInfo[11].Value=1

OsInfo[12].Key=platid

OsInfo[12].Value=10

OsInfo[13].Key=sr

OsInfo[13].Value=0

OsInfo[14].Key=tmsi

OsInfo[14].Value=221117

OsInfo[15].Key=osinsty

OsInfo[15].Value=1

OsInfo[16].Key=iever

OsInfo[16].Value=11.678.17763.0-11.0.140

OsInfo[17].Key=portos

OsInfo[17].Value=0

OsInfo[18].Key=ram

OsInfo[18].Value=8157

OsInfo[19].Key=svolsz

OsInfo[19].Value=930

OsInfo[20].Key=wimbt

OsInfo[20].Value=0

OsInfo[21].Key=blddt

OsInfo[21].Value=180914

OsInfo[22].Key=bldtm

OsInfo[22].Value=1434

OsInfo[23].Key=bldbrch

OsInfo[23].Value=rs5_release

OsInfo[24].Key=bldchk

OsInfo[24].Value=0

OsInfo[25].Key=wpvermaj

OsInfo[25].Value=0

OsInfo[26].Key=wpvermin

OsInfo[26].Value=0

OsInfo[27].Key=wpbuildmaj

OsInfo[27].Value=0

OsInfo[28].Key=wpbuildmin

OsInfo[28].Value=0

OsInfo[29].Key=osver

OsInfo[29].Value=10.0.17763.678.amd64fre.rs5_release.180914-1434

OsInfo[30].Key=buildflightid

OsInfo[31].Key=edition

OsInfo[31].Value=CoreSingleLanguage

OsInfo[32].Key=ring

OsInfo[32].Value=Retail

OsInfo[33].Key=expid

OsInfo[34].Key=containerid

OsInfo[35].Key=containertype

OsInfo[36].Key=edu

OsInfo[36].Value=0

FriendlyEventName=Dejó de funcionar

ConsentKey=APPCRASH

AppName=DARK SOULS™ III

AppPath=C:\Games\DARK SOULS III\Game\DarkSoulsIII.exe

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=60DBC08BCCD087F6ACA657C03154C694

MetadataHash=1991441253


Thank you to whom may read this and sorry for any grammar mistakes, english is not my first language

:)

 

Windows Problem Reporting completely crashing PC


What sort of crash? A freeze? Lots of WER's? Please advise what you are now experiencing.

Freezes don't produce event logs. If you're saying there is no report corresponding to whatever occurred, and there is no crash after a clean boot, then I suggest you proceed with a process of elimination.

That's assuming whatever problem it is you are now experiencing is related to an installed program.

 

WER (Windows error reporting collect data)

What kind of data WER Windows error report collect ??

Is there any serious privacy issue ???

 

How can I use WER reports?

In path ProgramData\Microsoft\Windows\WER there are many folders with reports. Is possible to use it useful?