Windows 10: Blue Screens

Discus and support Blue Screens in Windows 10 Drivers and Hardware to solve the problem; I am having a real issue when I attempt to play a couple of games on my computer.They are Path of Exile and Tera. I start playing and then at... Discussion in 'Windows 10 Drivers and Hardware' started by dragun50, Aug 21, 2019.

  1. dragun50 Win User

    Blue Screens


    I am having a real issue when I attempt to play a couple of games on my computer.They are Path of Exile and Tera.

    I start playing and then at different time I get a Blues Screen Of death as it is known.

    What I have found is that "ntoskml.exe" is the one content as to what is crashing. I have the program Blue-screen Viewer and in the mini dumps that is the one thing that is always hi-lighted.


    Has anyone any ideas as to what I need to do to fix this?


    I have attempt to get in touch with both the video card maker as well as the people that do the drivers, but that seem is a no starter as none bothers to even reply.


    Thanks in advance.

    :)
     
    dragun50, Aug 21, 2019
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, Aug 21, 2019
    #2
  3. Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, Aug 21, 2019
    #3
  4. Blue Screens

    Blue Screen of Deaths on a Daily

    Hi,

    Blue screen errors can occur if a serious problem causes Windows to shut down or restart unexpectedly. This error can be caused by both hardware and software issues. To isolate your concern, we'd like to know if there were any changes made
    prior to the issue.

    In the meantime, we suggest that you follow the steps provided on this link for blue screen error basic
    troubleshooting. Once you're on the page, select the option on when do you get the error and proceed with the steps listed.

    Let us know how it goes after performing the suggested steps.
     
    Eileen Gal, Aug 21, 2019
    #4
Thema:

Blue Screens

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