Windows 10: Desktop prompt ; ' problem starting office jet'

Discus and support Desktop prompt ; ' problem starting office jet' in Windows 10 Drivers and Hardware to solve the problem; I have recently been getting this prompt about a printer I have uninstalled. [ATTACH] I have chased all of the advice I could get. ( temp. files... Discussion in 'Windows 10 Drivers and Hardware' started by DonaldLandrith, Aug 21, 2019.

  1. DONALDLANDRITH
    DonaldLandrith Win User

    Desktop prompt ; ' problem starting office jet'


    I have recently been getting this prompt about a printer I have uninstalled.


    Desktop prompt ; ' problem starting office jet' 46783de2-f6b7-4d06-a580-ecaf682332d2?upload=true.jpg

    I have chased all of the advice I could get. ( temp. files even looked at the registry.) Many of them led me to leftover files and such, but I still am getting it. The last one led me to "Hpinksts5E12M.dll" but it was jammed up by the Print Spooler. Now I know about the Print Spooler, but I've lost my way back to the
    "Hpinksts5E12M.dll".

    I hope someone can help me.

    :)
     
    DonaldLandrith, Aug 21, 2019
    #1
  2. PATSYSTOCKDALE_087
    patsystockdale_087 Win User

    HP Office jet 3830

    How do I cancel a document that is stuck in my HP Office jet 3830 printer
     
    patsystockdale_087, Aug 21, 2019
    #2
  3. DALCHINA
    dalchina Win User
    Windows 10 1709 System Restore problems...


    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Aug 21, 2019
    #3
  4. IANBINNEY
    IanBinney Win User

    Desktop prompt ; ' problem starting office jet'

    HP Office jet 3831 printer

    hi, my HP Office jet printer seems to have stopped working and just remains pending, this is on windows 10

    thanks in advance
     
    IanBinney, Aug 21, 2019
    #4
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Desktop prompt ; ' problem starting office jet'

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