Windows 10: I just had the Mail app installed on my desktop and I can't open hyperlinks in emails

Discus and support I just had the Mail app installed on my desktop and I can't open hyperlinks in emails in Windows 10 Software and Apps to solve the problem; Hello, a tech support person from Microsoft remoted into my desktop and set up the Mail app for Windows 10. So I can see emails from 3 email accounts... Discussion in 'Windows 10 Software and Apps' started by MS1AN, Aug 24, 2019.

  1. MS1AN Win User

    I just had the Mail app installed on my desktop and I can't open hyperlinks in emails


    Hello, a tech support person from Microsoft remoted into my desktop and set up the Mail app for Windows 10. So I can see emails from 3 email accounts now, but when I click on hyperlinks within the emails, I receive an error message that says "unable to open (the link is spelled out)". When I log in to my email using outlook.com/gmail.com/yahoo.com, I am able to open the hyperlinks in the emails, so I know the problem is specific to the Mail app. Suggestions for how I can fix this?

    :)
     
    MS1AN, Aug 24, 2019
    #1
  2. Brink Win User

    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. I just had the Mail app installed on my desktop and I can't open hyperlinks in emails :)

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Aug 24, 2019
    #2
  3. kjdawson1 Win User
    Email addresses in People app does not open up in the mail app


    I have windows 10. Previously in the people app when you clicked on a persons email you had the option to open the email in the mail app. Now when I click on any persons email whether it is gmail or outlook et al, it no longer gives me a choice to open in the mail app.... rather it just opens up my browser. This is for every email address I have in the people app. One more thing for your clarification. The mail app is synced with the people app because when I insert a name in the "to" box, the email addresses from the contact list show up as options. So I don't think this is a syncing issue. The problem is that you can't use the people app to email anyone because all it does is open up a browser when you click on the emaill address in the people app. Any Suggestions?
     
    kjdawson1, Aug 24, 2019
    #3
  4. clayto Win User

    I just had the Mail app installed on my desktop and I can't open hyperlinks in emails

    Hyperlinks are not working in any email app.


    I have seen earlier posts regarding this but the suggested fixes have not worked for my problem. The hyperlinks are not working in any desktop email app, viz. Mail, Yahoo, Google, TouchMail. What is more is they do not work in the online versions either. Realizing this is probably related to defaults I have examined: 'by file type, by protocol, by apps, by program.' The procedures described do not seem to be quite correct for my OS, perhaps they are out of date now? In particular there is a reference to 'click the all box.' I cannot find an 'all box.'

    Advice please?
     
    clayto, Aug 24, 2019
    #4
Thema:

I just had the Mail app installed on my desktop and I can't open hyperlinks in emails

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