Windows 10: error: "microsoft account doesn't exist, enter a different account" When trying to sign in...

Surface Book purchased and Gmail account used for set-up (local account & admin) and also for Office 365 Home.

Now have a domain and Microsoft Business plan.

To avoid switching between users, would prefer to have business email instead of gmail.

After click on "sign in with a Microsoft account instead" and enter business email and password, receive That Microsoft account doesn't exist. Enter a different account or get a new one.


Clearly not true as the business account was used to log on and send this question.....

How do I get Microsoft to realize there is in fact a biusiness account and have the business account used as the log in in lieu of the current gmail account?

:)

 

sign into microsoft account glitch

Hi Micheal,

Welcome to Microsoft Community.

• Is this the only account on the computer?
• Was this account upgraded from previous version of Windows?

It looks like you are using a local account. I suggest you follow these steps:

• Click on search in taskbar and type account.
• Click on Accounts.
• Now, under Your account, click on Sign in with Microsoft account instead.
• Enter your Local account password for confirmation and then follow the screen instruction.
• Enter User name credentials for your the new Microsoft account and click OK.

Hope this helps.

Regards

 

Cannot sign in microsoft account.

My device: Lumia 520. GDR2.
I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6.

Any suggestion?

 

Creating or signing in to microsoft account

Hi Gloria,

The error code that your are getting when adding an account is usually caused by the following:

• Your phone has an incorrect date and time set.
• You do not have a data connection.
• Your phone is in a "bad state."

We suggest that you follow the steps on this link to set up your Microsoft
Account on your device.

Keep us posted for further assistance.

Regards.