Windows 10: Can't get back into computer after todays update

HP Envy running Windows10

After updating Your PIN is no longer available due to a change on the security settings on this device. You can set up your pin again by going to ...

Facial recognition no longer seems available and my password is not working. All my college work/homework is on this computer

:)

 

No applications open after an update today

Hi,

Thank you for posting your response.

We appreciate the time and effort that you have invested in to fix the issue.

I would suggest that you wait for a couple of hours more, if you are still stuck in the same screen I would suggest that you terminate the process by follow the steps below:

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Once the computer restarts, perform the steps mentioned in the previous post and check.

Hope this helps.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

2 x SSD Raid 0 - is this right?

Hey Fits

Can you list a few helpful hints for T ski ,maybe a step by step how to OR what to look out for*Cool