Windows 10: 3D builder not outputting texture maps when exporting as .3MF

Discus and support 3D builder not outputting texture maps when exporting as .3MF in Windows 10 Software and Apps to solve the problem; Hello, I am trying to 3D print some cabinets with our HP-MJF color printer. I have placed images onto the .STL file and everything looks great in the... Discussion in 'Windows 10 Software and Apps' started by Timmyklus, Sep 18, 2019.

  1. Timmyklus Win User

    3D builder not outputting texture maps when exporting as .3MF


    Hello,

    I am trying to 3D print some cabinets with our HP-MJF color printer. I have placed images onto the .STL file and everything looks great in the 3D builder but once I save the file out, most of the textures are missing. I have done this with some other cabinets and it has worked fine. not sure what is going on. I have tried opening the .3MF with Paint 3D and with the HP build manager and both have issues with the surfaces.


    this is what the file looks like in 3D builder




    This is what the file looks like when I try and open it within HP's 3d build manager

    :)
     
    Timmyklus, Sep 18, 2019
    #1

  2. Exporting .3MF file with textures

    Hi,

    I am trying to export a .3mf file that has textures that I applied in 3D Builder. However when I open the exported file in another program (eg. 3D Viewer or Paint 3D) the textured surfaces are just gray???

    Surfaces with plain colors show up fine.

    Thanks
     
    MichaelRaz911, Sep 18, 2019
    #2
  3. Exporting .3MF file with textures

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern and appreciate your effort in providing a clear information about the issue and in order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

    • What is the version of 3D builder app installed?
    • Are you facing this with all the .3mf file or any specific .3mf file?
    • Are you aware of any changes on the PC, prior to this issue?

    In this scenario, we would suggest you to Repair and if not fixed, then Reset the 3D builder app and then check, we reproduced the issue on our lab machine using 3D builder app and viewed the model using Paint
    3D and 3D Viewer app, the results were normal as expected.

    Steps to repair or reset the app

    1. Press Windows + I key from the keyboard to launch
      Windows Settings.
    2. Click on Apps, then select
      Apps & features
      from the left pane.
    3. Scroll and double click on 3D builder app.
    4. Click on Repair tab and follow the onscreen steps.
    5. Create a new model and then check it in
      Paint 3D and 3D Viewer app.
    6. If the issue persist then
      Reset
      the 3D builder app in the similar way.
    7. Create a new model and then check it in Paint 3D and 3D Viewer app.

    As an additional resource, please refer this article: Fix
    problems with apps from Microsoft Store


    We await your response.

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Sep 18, 2019
    #3
  4. iulf Win User

    3D builder not outputting texture maps when exporting as .3MF

    3D Builder Export to obj with colors

    Hello,

    I am new to 3D modeling and I have a model in 3mf format which contains texture/colors... I opened it in 3D Builder and I am trying to export it to OBJ (so I can open it in other 3D Modeling programs), but the OBJ generated does not seem to contain texture/color
    information.

    Any ideas how can I do it?

    Thank you.
     
Thema:

3D builder not outputting texture maps when exporting as .3MF

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