Windows 10: Printer problems with Windows 10 Pro

Discus and support Printer problems with Windows 10 Pro in Windows 10 Drivers and Hardware to solve the problem; Got a new Dell PC with Windows 10 Pro 2 weeks ago. Three days ago I tried printing a word document. No luck. Driver is installed, no obvious error... Discussion in 'Windows 10 Drivers and Hardware' started by ns27, Sep 20, 2019.

  1. ns27 Win User

    Printer problems with Windows 10 Pro


    Got a new Dell PC with Windows 10 Pro 2 weeks ago. Three days ago I tried printing a word document. No luck.


    Driver is installed, no obvious error message, but nothing will print. The printer has no paper jam and a new ink cartridge but the orange light keep blinking. It is an older printer (HP Deskjet 970Cse) but was deemed acceptable by the PC.


    Any suggestions?

    :)
     

  2. Windows 10 update cause printer problem with: "Printer not activated - Error - 20"

    Hi John,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand your concern about accessing the printer after the Windows Update, we will help you with this issue.

    Do let us know the following:

    • What is the make and model of your device?
    • How is the printer connected to the computer, locally or through network?
    • Have you tried any troubleshooting steps to resolve this issue?

    I suggest you to try the below and check if it helps.

    Step 1: I suggest you to update the drivers for printer and check.


    • Right click on the Start button from the desktop and select
      Device Manager.

    • Locate and expand Print queue.

    • Right-click on the printer driver
      that is listed and click Update driver software.

    Step 2: I suggest you to run the printer troubleshooter from
    Fix printer problems
    and then check if this fixes the issue.

    Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Sep 20, 2019
    #2
  3. Jan123 Win User
    Windows 10 Home Won't Print to Remote Printer


    I have three computers.
    Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
    Machine 2: Windows 10 pro, prints OK to the remote printer.
    Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
    I’ve tried everything that I can think of, and would appreciate any suggestions.
    I did these steps on Machine 3 that did not work.

    1. Remove the printer device.
    2. Add a Printer
    3. The printer that I want isn’t listed
    4. Select a shared printer by name
    5. Browse
    6. Select the displayed Machine 1.
    7. Select the displayed Printer.
    8. Next
    9. Failure “Connect to Printer”.
    10. Add a printer using a TCP/IP address or Hostname
    11. Next
    12. Set Hostname to Machine 2, and set port name.
    13. Detecting TCP/IP Port
    14. Additional Port information required.
    15. Device Type – Standard, Brother Port Server
    16. Next
    17. Detecting the Driver Model
    18. Install The Print Driver
    19. Select Brother and Brother HL-5040
    20. Next
    21. Replace the Current Driver
    22. Printer Name (setting it to HL-5040)
    23. Next
    24. Do not share this printer
    25. Next
    26. You’ve successfully added “HL-5040”
    27. Finish
    Printing on Machine 3 puts the document in the print queue, which reports error printing.
    Printing from Machine 2 to the printer on Machine 1 works perfectly.
    All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.
     
    Jan123, Sep 20, 2019
    #3
  4. Arun B J Win User

    Printer problems with Windows 10 Pro

    Windows 10 printer problem

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.

    Step 1: Run the Printer troubleshooter.

    Windows 10 has a built-in troubleshooter to check and fix issues with Printer. I would suggest you to run this troubleshooter to check if the issue is with your Printer. Refer these steps:


    • Press Windows key +X, select Control panel.

    • Change the view by option on the top right to Large icons.

    • Click on troubleshooting and click on the view all option on the left panel.

    • Run the Printer troubleshooter.


    Step 2: I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode.

    Follow the steps below on how to install driver in compatibility mode:

    1. Download the driver from the manufacturer’s website and save it on your local disk.

    2. Right click on the setup file of the driver and select “Properties”.

    3. Select “Compatibility” Tab.

    4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

    5. Let the driver install and then check the functionality.



    Refer the link below Fix printer problems

    http://windows.microsoft.com/en-us/...3&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1



    Hope this information is helpful. Please do let us know if you need further assistance with Windows, we’ll be glad to assist you.
     
    Arun B J, Sep 20, 2019
    #4
Thema:

Printer problems with Windows 10 Pro

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