Windows 10: Made a recording - no sound in recording because wireless headphone USB was in computer

Discus and support Made a recording - no sound in recording because wireless headphone USB was in computer in Windows 10 Drivers and Hardware to solve the problem; Hi I made a video recording and after I had finished recording I realised the USB for my wireless headphones, which were turned off, was inside the... Discussion in 'Windows 10 Drivers and Hardware' started by shelleysimpson1, Sep 20, 2019.

  1. Made a recording - no sound in recording because wireless headphone USB was in computer


    Hi


    I made a video recording and after I had finished recording I realised the USB for my wireless headphones, which were turned off, was inside the computer. The result is that the recording now has NO sound! It is an urgent recording and I was wondering if by some chance there may be a way to retrieve the sound somehow. The picture is clear - just no sound.


    Any help would be appreciated


    Thanks

    :)
     
    shelleysimpson1, Sep 20, 2019
    #1

  2. Sound Recorder isn't Working!

    Hello,

    Thank you for posting your query in Microsoft Community.

    To guide you In right direction we want to know:

    -Are you using voice recorder or any other app to do so?

    I would suggest you to try these methods and check if that helps:

    Method 1:

    Please run Recording Run Troubleshooter.

    You may try to run the in-built Windows Recording Audio troubleshooter and check. Follow the steps:

    • Press Windows Key + X..
    • Click on Control Panel.
    • Select Troubleshooting.
    • On the left pane, click on View All.
    • Click on Windows Recording Audio to run the troubleshooter.

    Method 2:

    If the issue persists, I suggest you to use the sound recorder and check if you are able to record the sound.

    • In the Windows Start screen, type “sound recorder”, then select Sound Recorder from the search results.
    • Try recording your voice through your microphone, then play it back. To do so, simply tap or click Start Recording, speak to the microphone, and then save the file so you can play the recording.

    This will helps us to find out if the issue is with any online messenger like Skype or Windows.


    I also suggest you to install the latest driver for Mic from the manufacturer’s website.

    I also request you to refer the following link:

    Sound Recorder app for Windows: FAQ

    http://windows.microsoft.com/en-us/windows-8/sound-recorder-app-faq

    I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



    Thank you.
     
    Amit(Kumar), Sep 20, 2019
    #2
  3. Arun B J Win User
    Sound recorder

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern regarding the issue that you are facing.

    You may follow the steps to find Sound recorder

    • Type voice recorder in search box
    • You will find the voice recorder
    • If it is not there you can go to windows store and download
    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Arun B J, Sep 20, 2019
    #3
  4. Made a recording - no sound in recording because wireless headphone USB was in computer

    Sound recorder

    If the Microsoft person had 'understood the concern' regarding this, they wouldn't have suggested 'Voice Recorder', which is an extremely limited recorder with no resemblance* to the Windows 8 Sound Recorder.

    I suggest that Microsoft have another go at understanding this concern and them attempt a proper answer. If the answer is that there is no part fo Windows 10 that has the functionality of 'Sound Recorder', then they should say so.

    * Locked to mp4 output at limited bit rate

    No controls at all. Just 'record' & 'stop'

    I could go on ...
     
    Richard W A, Sep 20, 2019
    #4
Thema:

Made a recording - no sound in recording because wireless headphone USB was in computer

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