Windows 10: Start menu and Edge no longer work

I initially installed KB4517389 without a problem. However, I coincidentally experienced problem with a Personal Cloud that I suspected could be due to the update and I uninstalled the update. The server problem turned out to be drive failure, and I reinstalled the update but my Start Menu no longer worked and I received the "Critical Error" message. I uninstalled the update and the Start Menu worked again. Today, I reinstalled the update and again the Start Menu stopped working. I tried many suggested fixes on the internet scanning the drive, fixing the Windows image, starting in Safe Mode. The only result was that Edge no longer opens, and IE only lets me open a single window at a time. I tried troubleshooters, including repairing (but not resetting) Edge to no avail. The apps troubleshooter is telling me the "Temporary Internet files Location has changed." At this point, the Start Menu and Edge don't work and I am not sure what to do as my knowledge is limited. Thank you very much for any recommendations about how to fix these issues. I have not tried to uninstall KB4517389 again because of the problem with Edge - as I don't want to render the computer inoperable.

:)

 

Edge disappeared and start menu not working on Windows 10

Hello Richard,

We need to do further investigation on your concern so that we can isolate the issue regarding Microsoft Edge and Start menu:

• Have you tried to searching in Cortana search to check if Edge can be located?
• Besides powershell, what other troubleshooting steps have you performed?

In the meantime, you can download and run the
Windows apps troubleshooter to isolate the issue on Edge.

We also suggest that you download and run the
Start Menu troubleshooter to fix common Start menu issues.

We will wait for your response.

Regards.

 

Attempting to remove EDGE from the Start menu alphabetical listing

The shortcut is not listed in the start menu folders...

And I'm surprised you see Edge at all if you've done as suggested..

 

Start menu no longer works

Hi,

Thank you for posting your query in Microsoft Community.

I am sorry to know that the Start menu is not working.

Initially, I suggest you to run Windows Update troubleshooter to fix the problem.

Follow the below steps:

• Press Windows + X and select
  Control panel.
• In the search box, type troubleshooter,
  and then click Troubleshooting.

Under System and Security, click Fix problems with Windows Updates.

Please refer to the suggestions given by Sharath Srinivasa replied on January 23, 2015 in the link given below.

http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_search/start-menu-doesnt-appear/a7c56613-277c-4993-bb74-08650dce7b21.

I Hope this information helps. Please post us if you need any help with Windows.