Windows 10: Windows 10 Home to Pro Upgrade Gone Wrong

Discus and support Windows 10 Home to Pro Upgrade Gone Wrong in Windows 10 Updates and Activation to solve the problem; Upgrade edition of Windows via the Windows store to Pro. Got a confirmation email with no activation key. Windows will not activate. I've done no... Discussion in 'Windows 10 Updates and Activation' started by MGuerin, Oct 17, 2019.

  1. MGuerin Win User

    Windows 10 Home to Pro Upgrade Gone Wrong


    Upgrade edition of Windows via the Windows store to Pro. Got a confirmation email with no activation key. Windows will not activate. I've done no hardware changes or re-installs, this is just a version upgrade. I did notice Windows thinks it's running the Enterprise version, not Pro. Did that all on its own.


    Most messages on the boards are from people who upgraded hardware; I didn't upgrade anything but the OS edition.


    Yes, I've rebooted several times. Windows 10 Home to Pro Upgrade Gone Wrong :(


    I appreciate any helpful suggestions. Thanks in advance.

    :)
     
    MGuerin, Oct 17, 2019
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Oct 17, 2019
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Oct 17, 2019
    #3
  4. Windows 10 Home to Pro Upgrade Gone Wrong

    Can't upgrade from Windows 10 Home to Pro

    Hi Bill,

    Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

    I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

    Download Windows 10

    After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
    step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

    • Press “Windows key + R” and type “slui 4” and press Enter.
    • Select the Region from the list and click Next.
    • Call the Toll-Free number provided on top and can activate via phone.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Oct 17, 2019
    #4
Thema:

Windows 10 Home to Pro Upgrade Gone Wrong

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