Windows 10: "Audio services not responding" with on-board microphone not working at all

Discus and support "Audio services not responding" with on-board microphone not working at all in Windows 10 Drivers and Hardware to solve the problem; Hi guys! My computer, a Dell G7 with windows 10, had an issue with the speakers not working from day one. Updating the bios ended up helping it... Discussion in 'Windows 10 Drivers and Hardware' started by lonelykitty, Oct 18, 2019.

  1. "Audio services not responding" with on-board microphone not working at all


    Hi guys!


    My computer, a Dell G7 with windows 10, had an issue with the speakers not working from day one. Updating the bios ended up helping it (maybe an issue with the motherboard), but to this day the microphone doesn't work. Not only that, but it's weird because when I try testing it out sometimes my bluetooth headphones suddenly disconnect even though I wasn't using that mic.


    It's very confusing and I'd like some assistance here, please.

    :)
     
    lonelykitty, Oct 18, 2019
    #1
  2. Elda M. Win User

    Audio service not responding

    Hello,

    The audio on my computer isn't working. I've run Troubleshooter and this is what comes up:

    Audio services not responding Not fixed

    One or more audio service isn't running Completed

    Both the Windows audio and Windows Audio End Point Builder services

    must be running or audio to work correctly. At least one of these services isn't

    running.

    Suggestions?

    Thanks,

    Elda
     
    Elda M., Oct 18, 2019
    #2
  3. audio services not responding

    Hi David,

    An outdated audio driver is one of the possible causes why the sound of your device is not working properly.

    To troubleshoot your concern, kindly follow these steps:

    • Press Windows key + R key together to open Run dialog box. Then type services.msc and hit Enter to open Services window. Locate Windows
      Audio
      and Windows Audio Endpoint Builder services. Then check if their Status are Running and Startup type is Automatic.
    • Follow the series of troubleshooting steps on this
      link
      .
    Do let us know if you need further assistance.
     
    Raymond Ave, Oct 18, 2019
    #3
  4. "Audio services not responding" with on-board microphone not working at all

    Audio Services are not running / responding.

    Charlie,

    The Audio services not responding problem is very likely due to an outdated, corrupted or incompatible audio driver on your Windows. I'd like to ask, what do you mean by "to
    boot in safe mode and or clean boot / wipe the system and that wouldn't be possible in my current situation"? Are you connected via domain server? Are you getting any error messages when you try to boot into safe mode and perform a clean boot?

    In the meantime, I suggest that you follow these steps:

    Step # 1: Restart your audio services.

    1. Press Windows key + R and then type services.msc and click OK.
    2. Find and right-click on "Windows Audio", then click Restart.
    3. Right-click on Windows Audio one more time, this time click Properties.
    4. Set the Startup type to Automatic. Click Apply > OK.
    5. Do the same thing to "Windows Audio Endpoint Builder".
    Note: If the Restart option grayed out, your Windows Audio Endpoint Builder service is not running, click Start instead.

    Step # 2: Uninstall the audio driver in the Device Manager. Open Device Manager> Sound, video and game controllers> Right click the driver> Properties> Driver tab> Uninstall Device> Restart
    your PC, and Windows will attempt to reinstall the driver.

    Note: If the same issue persists after reinstalling the driver, please contact the audio card manufacturer's website and find and download the correct drivers for your device. Then install it on your computer manually.

    You may also refer to Fix sound problems article
    for more information.
     
    Raymond Ave, Oct 18, 2019
    #4
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"Audio services not responding" with on-board microphone not working at all

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