Windows 10: CAC CARD

Good Evening:


I am in the military and I use a CAC CARD reader to access various websites to do my job on my own computer. I took a recent update on Windows 10 to Version 1903. Now my computer sees my cac card reader, but when I insert my cac card it doesn't notice it. Device Manger sees my cac card reader and the driver is wokring properly, I did uninstall and reinstall to verify. The reader works on other computer and I checked my ID with the ID lab to make sure my card wasn't locked. I also sat with an IT to download all the right credentials for the CAC CARD, but the reader will not read my CAC CARD. It won't read mine or anyone else, but the reader does work. We tried it on other devices. I don't know if its a know issue and I been researching it for the past couple of days. Please help Thank You.

:)

 

Computer not reading CAC card

So after rolling back the driver I still had the same issue. The computer recognizes the Common Access Card (CAC) reader but it doesn't read the common access card. So I re-updated the drivers to the most current ones. Any other suggestions?

 

Computer not reading CAC card

I have been reading through a lot subject on getting your on getting your CAC card to work on your computer and have followed everyone's advice, however my computer still doesn't recognize my CAC card when I put it in the reader. I have downloaded the
smart card manager and it says there are no smart cards detected. In the device manager it says my card reader is working properly and when I try to update drivers it says the most current drivers are installed. Any ideas on what I need to do to get my computer
to recognize my CAC card?

 

Reaching cac enabled sites

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

• 
  How are you trying to access CAC web sites?
  
• 
  Which web browser are you using?
  
• 
  What exactly happens when you try to access CAC sites?
  
• 
  Are you getting any error message?
  

I suggest you to access the web sites using Internet Explorer and check if it helps.



Reply with necessary information and I’ll be happy to help you further

Thanks and regards